Lonnie Cruel
Moore,SC
Summary
As a highly motivated Professional with excellent organizational, administrative and hands on expertise, it is my goal to work in an exemplary organization where I can utilize my exceptional skills and perform as a successful part of your team. I would welcome an opportunity to continue making a significant contribution within your organization. Hard working employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
DEBT CONSULTANT REP
JG WENTWORTH
IRVINE, CA
09.2021 - 10.2023
- Take inbound phone calls from clients that are interested in consolidating debt
- Provide free financial evaluations to qualified candidates and identify debt sales solutions that match their individual needs and solve their real debt management problems
- Prepare and finalize sales agreements with current debt holders based upon selected solutions offered
- Coordinate with appraisal, legal, and management teams to execute & store agreements
- Other sales, administrative, data entry, sales consulting & account management duties as required to facilitate the processes.
SALES MANAGER / CLOSER
PERFECT AUTO WARRANTY
IRVINE, CA
05.2012 - 08.2021
- Inform staff of new vehicle technologies and mechanical operations
- Train team to perform excellent customer service and negotiation skills
- Excellent written and verbal interpersonal communication skills
- Review team calls to ensure a high quality of service
- Input Weekly payroll and hours.
PROJECT COORDINATOR
SAGETEL INTERNATIONAL
IRVINE, CA
02.2005 - 05.2012
- Led business-level discussion and decisions involving business vision and strategy, enterprise-level decisions, standardization of best practices, and project governance oversight
- Ensured that all team members understand the scope of the project as well as what they are individually responsible for
- Conducted regular risk assessments and quality assurance reviews to evaluate compliance with requirements and to identify potential gaps in policies, procedures and business processes
- Coordinated activities with vendors and suppliers and maintained relationships with them
- Assign tasks to internal teams and assist with schedule management
- Monitor project progress and handle any issues that arise
- Prepare and interpret flowcharts, schedules and step-by-step action plans.
HVAC COMMERCIAL & RESIDENTIAL TECHNICIAN
STANTON HEATING / AIR CONDITION
PHILADELPHIA, PA
01.1993 - 01.2005
- Perform PM that would include service, maintenance, of heat pumps, gas furnaces, boilers and air condition systems
- Diagnose and repair unit issues as well as propose relevant solutions
- Install new unit with disconnect box and wire thermostat
- Replace compressors and condensers.
Education
BA Human Resources and Marketing -
TEMPLE UNIVERISITY
Pennco Tech
Skills
- Skills in Word, Excel, and Power Point
- Talented communicator
- Leadership and staff management skills
- Conflict resolution and decision making
- Highly motivated
- Teamwork and Collaboration
Certification
EPA UNIVERISAL CERTIFICATION
Timeline
DEBT CONSULTANT REP
JG WENTWORTH
09.2021 - 10.2023
SALES MANAGER / CLOSER
PERFECT AUTO WARRANTY
05.2012 - 08.2021
PROJECT COORDINATOR
SAGETEL INTERNATIONAL
02.2005 - 05.2012
HVAC COMMERCIAL & RESIDENTIAL TECHNICIAN
STANTON HEATING / AIR CONDITION
01.1993 - 01.2005
BA Human Resources and Marketing -
TEMPLE UNIVERISITY
Pennco Tech
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