LONNIE MAST
Summary
People focused leader with a successful track record of driving positive change, streamlining processes, and reducing cost. Experienced in developing and executing strategies to increase productivity and profitability. Articulate and professional problem-solver with good relationship-building abilities.
Overview
10
10
years of professional experience
Work History
1st Line Manager
Volvo Group
06.2023 - Current
- Work closely with UAW (United Auto Workers) to create development plan for each employee
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
- Increased profitability by optimizing resource allocation and reducing operational costs.
Inbound Operations Manager
Ace Hardware Distribution Center
03.2023 - 06.2023
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Identified product flow inefficiency to decrease labor-hour.
- Introduced new methods, practices, and systems to reduce turnaround time.
Outbound Operations Manager
Ace Hardware Distribution Center
08.2022 - 03.2023
- Monitor and support all outbound operations: break fill, full case fill, and shipping departments.
- Led team of 6 supervisors to improve productivity by 10% while reducing staffing and operational costs.
- Implement warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
Full Case Stock Supervisor
Ace Hardware Distribution Center
05.2021 - 08.2022
- Oversee and motivated team of 25 employees in warehouse to increase efficiency by 15%.
- Analyzed inventory to identify excess, slow-moving, and obsolete inventory.
- Labeled, organized, and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Maximized labor-hour by carefully allocating resources, setting schedules and delegating assignments.
- Maintained established levels of goods based on sales forecasts and demand.
Receiving Supervisor
Ace Hardware Distribution Center
11.2020 - 05.2021
- Directed and coordinated roles and responsibilities of receiving floor staff.
- Adapted new systems to issue charge-backs to vendors with consistent quality issues, transforming receiving into profit center.
- Organized storage areas to optimize materials movement and minimize labor-hours.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Managed excess inventory by utilization of 32,000 square feet of storage space in trailers.
Traffic Coordinator
Ace Hardware Distribution Center
03.2018 - 11.2020
- Constructed daily delivery routes and backhaul pickups for Ace fleet of 50 drivers.
- Communicated with Ace Hardware stores and partners to provide exceptional on-time deliveries.
- Worked with fleet drivers and warehouse leaders to resolve problems internally and externally in effort to improve operations and provide exceptional customer service.
- Performed various functions, including accident/injury investigations, drivers compliance, Qualcomm, E-logs, payroll, vacation scheduling, corrective improvement plans, and weekly safety audits.
Labor Management Clerk
PetSmart Distribution Center
03.2014 - 03.2018
- Entered daily productivity standards for 350 employees to properly report associate’s performance.
- Generated and developed progress reports for managers and supervisor to improve production.
- Performed quality audits to verify accuracy before shipping.
Education
Yellow Belt - Lean Six Sigma
Georgia Institute of Technology
Atlanta, GA10.2022
High School Diploma -
Lebanon IU13
Lebanon, PA04.2014
Skills
- Flexible and adaptable
- Lean Thinking
- Project Management
- Systems Implementations
- Supply Chain Distribution
- Cost reduction
- Staff Management
Accomplishments
- Lead People development team to reduce overtime hours by 65% saving the company $700,000 annually
- Introduced the Traverse vendor charge-back system to the receiving department. This transformed receiving into a profit center generating in excess of $200,000 annually, Best in the company.
- Optimized product flow causing the stock department to become the most efficient in the company.
- Voted Ace Hardware supervisor MVP in 2021
- Promoted to Operations manager after 4 years with the company.
Timeline
1st Line Manager
Volvo Group
06.2023 - Current
Inbound Operations Manager
Ace Hardware Distribution Center
03.2023 - 06.2023
Outbound Operations Manager
Ace Hardware Distribution Center
08.2022 - 03.2023
Full Case Stock Supervisor
Ace Hardware Distribution Center
05.2021 - 08.2022
Receiving Supervisor
Ace Hardware Distribution Center
11.2020 - 05.2021
Traffic Coordinator
Ace Hardware Distribution Center
03.2018 - 11.2020
Labor Management Clerk
PetSmart Distribution Center
03.2014 - 03.2018
Yellow Belt - Lean Six Sigma
Georgia Institute of Technology
High School Diploma -
Lebanon IU13