Lonnie Pyle
Woodville,MS
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Walmart. Skilled in complex problem-solving and team leadership, adept at driving projects to completion and improving team productivity. Expert in budget control and verbal communication, consistently achieving goals with a focus on results and efficiency.
Overview
16
16
years of professional experience
Work History
Manager
Walmart
07.2022 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Supervisor of Operations
Grease Monkey
03.2011 - 06.2022
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
Maintenance Technician
C.C Lilley
05.2010 - 02.2011
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
Manager
Sonic
04.2008 - 04.2010
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Shawnee High School
Shawnee, OK05.2007
Skills
- Verbal and written communication
- Time Management
- Complex Problem-Solving
- Team Leadership
- Staff Training and Development
- Project Management
- Performance Management
- Cross-Functional Teamwork
- Budget Control
- Computer Skills
- Effective Communication
- Multitasking
Timeline
Manager
Walmart
07.2022 - 07.2024
Supervisor of Operations
Grease Monkey
03.2011 - 06.2022
Maintenance Technician
C.C Lilley
05.2010 - 02.2011
Manager
Sonic
04.2008 - 04.2010
High School Diploma -
Shawnee High School