Lonnie Troxel

Roseville,MI

Summary

Dynamic sales professional with a proven track record at Jim Riehl's Friendly Cadillac Automotive Group, excelling in customer relationship building and sales strategies. Recognized for exceeding sales targets through effective CRM proficiency and exceptional customer service, fostering strong client connections and driving satisfaction. Adept at time management and enhancing team collaboration.

Overview

years of professional experience

Work History

Salesman

Jim Riehl's Friendly Cadillac Automotive Group

03.2021 - Current

Developed strong client relationships through consistent communication and exceptional customer service.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Proficient in CRM and CDK to conduct deals and maintain customer satisfaction.

Winder Operator

Dunn Paper

10.2019 - 05.2020

Operated multiple types of winding machines proficiently while adhering to standardized procedures at all times.
Demonstrated flexibility in working various shifts as required due to fluctuations in production demands.
Streamlined workflow with effective communication between shifts, ensuring smooth handovers and continuity in production.
Assisted in training new employees on Winder Operator tasks, helping them become productive team members more rapidly.
Adhered to safety regulations, maintaining a clean and organized work environment for all team members.
Showcased strong problem-solving skills when faced with unexpected equipment issues, contributing to minimal downtime for the production line.
Labeled and packed yarn on carts to prepare for shipment.

Marina Dock Hand

DESMOND MARINE

04.2018 - 09.2019

Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
Provided prompt response to emergencies, ensuring the safety of all marina patrons.
Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
Facilitated effective communication between boat owners, staff, and management for smooth daily operations.
Trained and mentored new employees on company procedures and safety protocols.
Responded to customer requests efficiently and with knowledgeable assistance.

Education

High School Diploma -

Port Huron Northern High School

1799 Krafft Rd

06-2016

Skills

Sales and marketing strategies
Customer relationship building
Client presentations
CRM tracking

Customer service
Relationship building
Time management
Sales expertise

Timeline