Lonny Simon
Felton,DE
Overview
19
19
years of professional experience
Work History
Sales Associate
Aaron's Sales and Lease
Dover, DE
11.2007 - 01.2009
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
Grocery Stocker
Super Fresh Market
09.2005 - 01.2009
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Delivery Driver
Force Transportation
04.2016 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Security Officer
Harrington Raceway And Casino
02.2009 - 07.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Sales Account Manager
Rent A Center Warehouse & Retail Store
Milford , DE
09.2005 - 10.2007
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked to build relationships with customers and built potential for additional sales.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Kept detailed records of daily activities through online customer database.
- Met existing customers to review current services and expand sales opportunities.
Education
High School Diploma -
Rio Linda High
Rio Linda, CA03.1988
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Loading and unloading
- Pallet Jack Operation
- Local Routes Understanding
- Route Management
- Forklift Operation
- Route Logs
- GPS and Route Planning
- Map Reading Skills
- Delivery Record Keeping
- Local Delivery
- Two-Way Radio Operation
- Experienced Manual Transmission Driver
- Product Distribution
- Verbal and Written Communication
- Standard Transmission
- Product Promotion
- Account Management
- Product and Service Sales
- Account Verification
- Acquiring New Customers
- Customer Satisfaction
Timeline
Delivery Driver
Force Transportation
04.2016 - Current
Security Officer
Harrington Raceway And Casino
02.2009 - 07.2015
Sales Associate
Aaron's Sales and Lease
11.2007 - 01.2009
Grocery Stocker
Super Fresh Market
09.2005 - 01.2009
Sales Account Manager
Rent A Center Warehouse & Retail Store
09.2005 - 10.2007
High School Diploma -
Rio Linda High