Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lonyka Brown

Newington,CT

Summary

Dynamic entrepreneur and US Army veteran with a proven track record in small business operations and customer relations, notably at Luxfauxless and Luxfauxnails. Excelled in project management and marketing, achieving financial growth through strategic planning and targeted efforts. Skilled in direct sales and social media control, with a keen attention to detail and a commitment to exceptional client service.

Overview

22
22
years of professional experience

Work History

Owner

Luxfauxless
10.2020 - Current
  • Consulted with customers for orders.
  • Maintain a clean and organized office.
  • Work with numerous shipping couriers to have the most efficient delivery times.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Formed relationships with numerous vendors both foreign and domestic.
  • Quality control.
  • Posting sales, promotions, new inventory daily.
  • Run numerous social media platforms.

Owner

Luxfauxnails
10.2020 - Current
  • Licensed Nail Technician
  • Website design and maintenance.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Handled problematic customers and clients and maintained excellent customer service.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Website design and maintenance.
  • Managed numerous social media platforms.

Stylist, Color Specialist

Modernchic Salon
10.2022 - 05.2024
  • Licensed Cosmetologist
  • Certified in Keratin Treatments, extensions, Joico color specialist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services.
  • Organized promotions, sales, and specials to gain new clients and to show appreciation to existing clients.
  • Monitored current trends to understand and better serve customer needs.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Ran numerous social media platforms.
  • Continued education to include classes, conventions, shows to continue growing in my cosmetology career.

SGT

US Army
10.2006 - 10.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Event Planner

Butterfly Cafe
01.2003 - 06.2006
  • Performed event coordination for larger parties and gatherings.
  • Coordinated schedules and timelines for events.
  • Managed payments, payroll, scheduling.
  • Coordinated with participating vendors during event planning.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
  • Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.

Education

License - Cosmetology

Academy Di Capelli
Wallingford, CT
11.2020

Diploma - General Studies

Manchester High School
Manchester, CT
06.2002

Skills

  • Customer Relations
  • Small business operations
  • Client Service
  • Project Management
  • Business Management
  • Marketing
  • Sales Leadership
  • Social media control
  • Attention to Detail
  • Customer Service Management
  • Scheduling
  • Direct Sales

Timeline

Stylist, Color Specialist

Modernchic Salon
10.2022 - 05.2024

Owner

Luxfauxless
10.2020 - Current

Owner

Luxfauxnails
10.2020 - Current

SGT

US Army
10.2006 - 10.2010

Event Planner

Butterfly Cafe
01.2003 - 06.2006

License - Cosmetology

Academy Di Capelli

Diploma - General Studies

Manchester High School

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Lonyka Brown