Lonzell Edwards
Ramsey,MN
Summary
Driven and dynamic, I excelled as a Sales Associate at Walmart, mastering customer engagement and sales expertise. Leveraging strong multitasking and problem-solving abilities, I significantly contributed to team success and customer satisfaction. My adeptness in inventory management and positive customer interactions underpins my ability to thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sale Associate
Walmart
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Prep Cook
Little Caesars Pizza
10.2021 - 11.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Education
Anoka High School
Anoka, MNSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Stocking and Receiving
- Store Opening and Closing
- Sales expertise
- Product Sales
- Customer Needs Assessment
- Professional Demeanor
- Adapt to diverse groups
- Cleaning techniques
- Inventory Tracking
- Merchandise Display
- Type product knowledge
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Adaptable and Flexible
- Creative Thinking
- Positive Customer Engagement
- Goal-Driven
- Team Cooperation
- Decision-Making
- Inventory and Stocking
- Ability to Lift 40 pounds
Languages
English
Professional Working
Timeline
Sale Associate
Walmart
12.2022 - Current
Prep Cook
Little Caesars Pizza
10.2021 - 11.2023
Anoka High School
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