Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loovensky Joseph

Jacksonville,FL

Summary

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized Car Wash Detailer with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

E-commerce Administrator

Chad Perce
03.2024 - Current
  • Coordinated with suppliers and vendors to ensure timely delivery of products and maintain inventory levels.
  • Collaborated with cross-functional teams to develop targeted marketing strategies, resulting in increased sales.
  • Managed website content updates, ensuring accurate information and seamless user experience.
  • Provided exceptional customer service by promptly addressing concerns, resolving issues, and maintaining strong relationships with clients.
  • Streamlined order processing by integrating CRM systems with shipping platforms for faster fulfillment times.
  • Managed approximately 10-12 emails and faxes per day from customers.

Host

ChopHouse Thirteen
08.2022 - 03.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Car Wash Attendant

Prime Car Wash
05.2022 - 08.2022
  • Achieved customer satisfaction by providing high-quality professional service.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.
  • Educated customers on self-service car wash operation for safe, appropriate use.
  • Applied waxes and protective treatments to vehicles for high-quality finishes.
  • Followed safety guidelines for cleaning vehicles and equipment.

Sales Associate

PacSun
08.2021 - 05.2022
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Arts -

Florida State College At Jacksonville
05.2025

High School Diploma -

Mandarin High School
06.2023

Skills

  • Customer Service
  • Energetic and Outgoing
  • Guest Relations
  • Hospitality and Accommodation
  • Cash and Transaction Handling
  • Suggestive Selling
  • Store Opening and Closing
  • Product Knowledge
  • Teamwork and Collaboration
  • POS System Operations
  • E-commerce strategy
  • Shipping coordination
  • Google Analytics
  • Time Management
  • Reliability
  • Multitasking
  • Effective Communication
  • Adaptability and Flexibility
  • Customer Engagement
  • Retail knowledge
  • Task Prioritization

Timeline

E-commerce Administrator

Chad Perce
03.2024 - Current

Host

ChopHouse Thirteen
08.2022 - 03.2024

Car Wash Attendant

Prime Car Wash
05.2022 - 08.2022

Sales Associate

PacSun
08.2021 - 05.2022

Associate of Arts -

Florida State College At Jacksonville

High School Diploma -

Mandarin High School

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Loovensky Joseph