NICOLE ESTEFANIA MEDINALOPEZ
Baltimore,MD
Summary
Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Resourceful United States Navy E-4 with 6 years of experience as a Culinary Specialist providing food service and dining facility management. Accomplished in planning, preparing, and serving balanced meals under strict deadlines and budget limitations. Focused on proper food handling, safety procedures, and maintaining clean food service and dining environment.
Overview
8
8
years of professional experience
Work History
Assistant Teacher
KinderCare Learning Centers
08.2023 - Current
- Created and developed lesson plans to meet students' academic needs.
- Provided additional mentoring based on student evaluations.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teacher and administrators to enforce school policies and procedures.
- Fostered student curiosity and interest through creative hands-on activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided one-on-one and group-based learning support focused on student progress.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Developed and implemented classroom routines to address varying student needs.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Culinary Specialist E-5
United States Navy
09.2015 - 01.2022
- Cleaned and maintained areas for food service, storage, preparation, and dining
- Prepared and served food to approximately 5,000 personnel
- Prepared meals from scratch using authentic, popular recipes
- Supervised and enhanced work of a 10-person team
- Properly handled and stored food to eliminate illness and prevent cross-contamination
- Checked freezer and refrigerator prior to each shift
- Oversaw grill, stove, and oven and cleaned all equipment after every shift
- Trained kitchen workers on culinary techniques
- Developed nutritious menus and ordered a variety of healthy food
- Communicated with customers to understand culinary needs and preferences
- Greeted customers, answered questions, and took orders
- Maintained polite and professional demeanor to patrons
- Processed customers' payments and provided receipts
- Led team in carrying out day-to-day tasks with customer service program in mind
- Delivered fast, friendly, and knowledgeable service
- Met and exceeded productivity targets
- Informed customers about billing procedures
- Trained new employees on procedures and policies
- Handled credit card transactions
- Supervised food payments collection
- Supervisor for collecting food payments once a month
Customer Service Representative E-5
United States Navy
09.2015 - 01.2022
- Navigated multiple computer systems, applications, and search tools
- Gathered and verified required customer information
- Calmed upset customers and located resources for problem resolution
- Answered inbound calls and emails from customers
- Referred grievances to designated departments
- Read from scripts to promote uniformity and consistency
- Obtained and examined relevant information to assess validity of complaints
- Recorded details of inquiries or complaints
- Worked with upper management to facilitate appropriate changes
- Excellent verbal and written communication skills
- Able to handle difficult conversations with empathy and integrity
- Proficiency in basic math
- Ability to work a set schedule
- Ability to work using a computer
- Highly proficient with desktop applications
- Comfortable working with computers and smartphones
- Ability to quickly learn how to use new websites and apps
- Demonstrated mastery of customer service call script
- Responded to general inquiries from staff and clients
- Referred unresolved customer grievances
- Improved call center functionality and service capacity
- Built customer loyalty
- Provided accurate and appropriate information
- Built sustainable relationships and trust with customer accounts
- Made appropriate account corrections
Certified Nursing Assistant
Sharp Chula Vista Hospital
10.2021 - 12.2021
- Gathered dietary information and assisted with feeding
- Assisted patients with mobility needs
- Answered call lights and supported patient comfort and safety
- Supported ambulation and physical therapy needs
- Helped patients manage routine bathing, grooming, and hygiene needs
- Promoted good oral and personal hygiene
- Transported patients between rooms and appointments
- Cared for average of 14 patients per 8 hours
- Delivered individualized patient care
- Checked patient vitals
- Complied with company-specific guidelines
- Performed hands-on nursing care to patients
Front Desk Receptionist E-4
United States Navy
08.2018 - 02.2020
- Welcomed on-site visitors and directed to appropriate personnel
- Answered heavy volume of phone calls
- Scheduled customer appointments
- Provided customer service and performed general office administrative duties
- Developed training material
- Established and maintained good communications
- Managed filing systems
- Coordinated service providers for office equipment maintenance and repair
Certified Nursing Assistant
San Diego Post-Acute
10.2019 - 11.2019
- Documented patient intake and dietary requirements
- Fostered relationships with patients, caregivers, and healthcare teams
- Responded to patient alarms and needs-assessment requests
- Assisted patients with shaving, bathing, and oral hygiene
- Conducted routine checks on standard patient vitals
- Facilitated activities of daily living
Education
Bachelor of Science - Health Science
Notre Dame Of Maryland University
Baltimore05.2024
Minor - Spanish
Notre Dame of Maryland University
Baltimore, MD12.2024
Associate in science (A.S.) In Human Biology -
National University
San Diego, CA01.2022
Skills
- Preschool 45-hr Certificate
- Organization and attention to detail
- Upbeat and positive attitude
- Genuine interest in meeting new people
- Sense of school spirit and pride
- Co-Teaching and Co-Planning
- Documentation And Reporting
- Diversity and Inclusion
- Classroom Organization
- Social Skills Development
- CPR AED Certified
- Problem-Solving
- Creative Teaching Strategies
- Storytelling Techniques
- Spanish Language Proficiency
Affiliations
- Tri-Beta Sustainability Coordinator
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Teacher
KinderCare Learning Centers
08.2023 - Current
Certified Nursing Assistant
Sharp Chula Vista Hospital
10.2021 - 12.2021
Certified Nursing Assistant
San Diego Post-Acute
10.2019 - 11.2019
Front Desk Receptionist E-4
United States Navy
08.2018 - 02.2020
Culinary Specialist E-5
United States Navy
09.2015 - 01.2022
Customer Service Representative E-5
United States Navy
09.2015 - 01.2022
Bachelor of Science - Health Science
Notre Dame Of Maryland University
Minor - Spanish
Notre Dame of Maryland University
Associate in science (A.S.) In Human Biology -
National University
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