Lor Vang
Sacramento,CA
Summary
Detail-oriented Patient Services Representative with strong skills in electronic health records management and insurance claim verification. Proven ability to enhance patient experiences through effective communication and organized scheduling.
Overview
10
10
years of professional experience
Work History
Patient Services Representative II
Sutter Valley Medical Foundation
Roseville, California
10.2020 - Current
- Sorted and distributed incoming mail daily to maintain efficient operations.
- Answered incoming calls professionally, ensuring clear communication with patients.
- Maintained a clean, organized reception area to enhance patient experience.
- Inputted patient demographic data into electronic health record system accurately.
- Verified insurance information and scheduled appointments efficiently.
- Coordinated with patients and healthcare professionals to address needs effectively.
- Managed patient check-in process, ensuring accurate data entry of personal information.
- Adhered to HIPAA regulations when handling confidential patient information.
In-Home Supportive Services
Mai Lor
Chico, California
04.2015 - 02.2019
- Facilitated collaboration among healthcare professionals to optimize patient care plans.
- Crafted personalized care plans by assessing each client's unique needs.
- Addressed emergency situations swiftly to maintain client security.
- Utilized positive reinforcement techniques to manage challenging behaviors effectively.
- Documented client activities, medication administration, vital signs, and health changes accurately.
- Supported clients in daily living tasks, ensuring safe transitions from bed to chair.
Education
Associate of Science - Fashion of Merchandising
Butte College
Oroville, CA05-2014
Skills
- Management of electronic health records
- Verification of insurance claims
- Adherence to HIPAA regulations
- Scheduling of appointments
- Strong communication skills
- Proficient in data entry
- Fluent in Hmong and English
References
References available upon request.
Timeline
Patient Services Representative II
Sutter Valley Medical Foundation
10.2020 - Current
In-Home Supportive Services
Mai Lor
04.2015 - 02.2019
Associate of Science - Fashion of Merchandising
Butte College
Similar Profiles
Lisa LaPortaLisa LaPorta
Care Center Lead at Sutter Valley Medical FoundationCare Center Lead at Sutter Valley Medical Foundation
Latasha GrantLatasha Grant
Referral Management Lead at Sutter Valley Medical FoundationReferral Management Lead at Sutter Valley Medical Foundation
Maria PachecoMaria Pacheco
Medical Assistant II /Patient Service Representative at Sutter Medical Valley Foundation *Limited Term*Medical Assistant II /Patient Service Representative at Sutter Medical Valley Foundation *Limited Term*
Marissa IloviceanuMarissa Iloviceanu
Leadership Student at Natomas High SchoolLeadership Student at Natomas High School
Milysse RamosMilysse Ramos
Server/Bartender at Casa Flores Mexican ResturantServer/Bartender at Casa Flores Mexican Resturant