Lora Cureton
Williamsburg,KY
Summary
Resourceful employee with 25 years of working experience. Dedicated to maintaining a productive workplace. Adept in all areas from administrative to performing skills. Dependable and knowledgeable and a fast learner.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Auto Care Center Associate
Walmart
07.2014 - Current
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers up to 100 times a day.
Front Desk Receptionist
Jellico Motel
08.2002 - 06.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering positive work environments.
- Resolved customer issues quickly
- Greeted visitors warmly, creating positive first impression of organization.
Education
Some College (No Degree) - Medical Assisting
Somerset Community College
Somerset, KY12-2025
Skills
- Scheduling appointments
- Document preparation
- Data entry proficiency
- Scheduling coordination
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Telephone and email etiquette
Certification
- CPR/AED Certification through American Heart Association
Languages
German
Elementary
Spanish
Limited Working
Timeline
Auto Care Center Associate
Walmart
07.2014 - Current
Front Desk Receptionist
Jellico Motel
08.2002 - 06.2014
Some College (No Degree) - Medical Assisting
Somerset Community College
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