Lora Davis
Panama City Beach,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Assistant HOA Manager/Client Service Representative
KC & Associates
09.2023 - 04.2025
- Streamlined administrative processes, implementing efficient systems for tracking work orders, invoices, and homeowner requests.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Property Manager and Broker Assistant
Emerald Shores Realty
04.2018 - 04.2022
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
- Generated leads for sales and rental properties through cold calls and referrals.
Education
High School Diploma -
Lakewood High School
Lakewood, CO05-1985
Skills
- Community engagement
- Property maintenance
- Policy enforcement
- Conflict management
- Property management
- Tenant complaint resolution
- Resident complaint resolution
- Teamwork
- Customer service
- Multitasking
- Excellent communication
- Clear communication
- Customer service-focused
- Tenant relations
- Property inspections
Timeline
Assistant HOA Manager/Client Service Representative
KC & Associates
09.2023 - 04.2025
Assistant Property Manager and Broker Assistant
Emerald Shores Realty
04.2018 - 04.2022
High School Diploma -
Lakewood High School
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