Lora Devich
Rancho Cordova ,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Truck Driver
KLLM EXPEDITED
08.2022 - 04.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Verified contents of inventory loads against Bills of Lading.
- Monitored and managed fuel consumption and expenses for management reporting.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
Truck Driver
Roadking Trucking
04.2019 - 08.2022
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Verified contents of inventory loads against Bills of Lading.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Shift Lead Supervisor
Starbucks
02.2007 - 05.2014
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
- Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
- Improved team efficiency by implementing effective scheduling and task delegation.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Streamlined operational processes for increased productivity and reduced labor costs.
- Assisted in the development of sales strategies, leading to increased revenue generation for the business.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Developed and implemented new processes and procedures to streamline operations.
- Built relationships with customers and managed accounts to drive revenue and profit.
Education
Associate In Information And Technology - Information And Technology
University of Phoenix
Tempe, AZ08.2011
Skills
- Safe Driving
- Safe Driving Practices
- Accurate record keeping
- Decision-Making Competence
- Stress management aptitude
- Adaptability and Resilience
- Document Management
- Critical Thinking
- Dependable and reliable
- Customer-Oriented
- Basic Computer Literacy
- Adaptability and Flexibility
- Documentation skills
- Logistics Coordination
Timeline
Truck Driver
KLLM EXPEDITED
08.2022 - 04.2024
Truck Driver
Roadking Trucking
04.2019 - 08.2022
Shift Lead Supervisor
Starbucks
02.2007 - 05.2014
Associate In Information And Technology - Information And Technology
University of Phoenix
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