Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lora Doolittle

Opelika,Alabama

Summary

Dynamic and results-driven professional with extensive experience at KFC, excelling in cost analysis and inventory control. Proven track record of enhancing customer satisfaction through effective problem-solving and teamwork. Recognized for implementing strategic initiatives that improved operational efficiency while fostering a positive work environment. Reliable and detail-oriented, committed to achieving excellence.

Overview

41
41
years of professional experience

Work History

Merchandiser

Sam’s Club
11.2007 - 05.2025
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.

Manager of Operations

KFC
05.2005 - 10.2007
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.

Manager

Hardee’s
04.1984 - 05.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

None - Undecided

Alabama A&M University
Normal, AL

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Stock replenishment
  • Product inventory counts
  • Vendor relations
  • Markdown procedures
  • Cost analysis
  • Supplier audits
  • POS systems
  • Stock control
  • Category management
  • Multitasking
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Laptop and mobile device use
  • Quality assurance
  • Active listening
  • Work documentation
  • Computer terminal operation

Timeline

Merchandiser

Sam’s Club
11.2007 - 05.2025

Manager of Operations

KFC
05.2005 - 10.2007

Manager

Hardee’s
04.1984 - 05.2007

None - Undecided

Alabama A&M University

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