Lora Hebrank
Fort Worth,TX
Summary
Dynamic professional with a federal security clearance and a proven track record in legal and case management experience, honed across roles with Disability Rights Texas, Tarrant County Community Supervision and Corrections Department, American Red Cross, and Texas Department of Family and Protective Services. Excelled in building relationships and implementing innovative strategies, achieving significant improvements in client outcomes. Skilled in drafting, reviewing, managing, and preparing excellent legal documents and proficient in Microsoft Office, demonstrating adaptability and a commitment to excellence.
Overview
18
18
years of professional experience
Work History
Social Security Representative Payee Reviewer
Disability Rights Texas
09.2024 - Current
- Conduct extensive audits on individual and organizational Social Security Representative Payees to ensure all payee duties and requirements are being met.
- Reduced incidents of theft and vandalism by conducting thorough investigations and implementing preventive measures.
- Demonstrated leadership and critical thinking skills while responding to incidents, ensuring swift resolution with minimal disruption to daily operations or potential harm to individuals involved.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines established by management or governing bodies.
- Completed comprehensive and thorough reports of audit findings to Social Security for further action, including criminal, when applicable.
- Responsible for writing and overseeing corrective action plans to ensure all deficiencies were corrected in a timely manner.
Community Supervision Officer/Court Officer
Tarrant County Community Supervision and Corrections Department
05.2016 - 09.2024
- Monitored compliance with conditions of release including drug testing protocols.
- Acted as a liaison between courts and correctional facilities by providing information exchange services.
- Assessed risk levels of individuals on probation using approved assessment tools.
- Created and maintained accurate case files, records, and reports in accordance with departmental policies and procedures.
- Completed court documents such as petitions to revoke, amendments to conditions of community supervision, and case summary reports for criminal and district court judges and filed all judicially signed items with the clerks of court.
- Developed and implemented innovative strategies for managing caseloads of high-risk offenders.
- Conducted home visits to monitor compliance with court orders and ensure public safety.
- Maintained relationships with community organizations to facilitate access to resources needed by clients and facilitated effective communication between clients, families, community partners, and court systems.
- Provided individualized supervision plans to help offenders succeed in the community.
- Actively participated in training programs related to offender supervision best practices.
- Provided crisis intervention services in response to emergency situations involving clients.
- Advised clients regarding job searches, education opportunities, housing options, substance abuse treatment programs, mental health services.
- Compiled detailed reports on client progress which were presented during court hearings and meetings with stakeholders.
- Counseled and provided continuous supervision to assist offenders in social and personal adjustment using trauma informed supervision.
- As a court officer, acted as the main point of contact between the Court staff, attorneys, and Judges and probation.
- Served as the mental health liaison for Court Services to provide resources to other Community Supervision Officers to assist their offenders when needed.
Services to the Armed Forces Senior Specialist
American Red Cross
09.2012 - 01.2015
- De-escalated client distress with encouraging advice and situational empathy.
- Verified medical emergencies and deaths on behalf of military families.
- Communicated verified emergencies to military installations with the goal of emergency leave and/or notification to service members.
- Allowed clients to convey emotions by providing safe space for expression.
- Provided referrals for additional services such as housing or employment assistance when appropriate.
- Provided emergency financial aid to military retirees experiencing hardships.
- Cultivated strong relationships with clients by quickly establishing rapport.
- Referred clients to community resources or specialists.
Child Protective Services Investigator
Texas Department of Family and Protective Services
04.2010 - 06.2012
- Received approximately 15 intake reports per month for investigations regarding allegations of child abuse or neglect and responded to all cases in a timely manner.
- Effectively managed high caseloads and ensured non-delinquency of cases, resulting in reducing risk and safety threats to children.
- Thoroughly questioned parents, caregivers, family members, and professionals regarding allegations of child abuse or neglect.
- Performed unannounced home visits to ensure child safety, sometimes in dangerous situations, and took immediate action, including administering drug tests on caregivers and sent referrals for services, such as drug treatment, mental health treatment, parenting classes and domestic violence education.
- Ensured that all necessary treatment and other services were completed by caregivers involved in reports, including educating caregivers on important topics, such as effective parenting, positive discipline, and infant safety.
- Testified and prepared highly meticulous case documentation and affidavits for the court in child abuse and neglect cases and for custody cases when necessary.
- Documented the entire case history and current investigation to ensure that an accurate disposition was obtained at the end of a case.
- Handled high crisis situations involving children and families on a daily basis and worked very closely with families with constant availability to assist with these crisis situations.
- Frequently worked jointly with child abuse physicians, law enforcement agencies, and social service agencies in order to continue to enhance child safety in investigations.
Residential Re-Entry Center Compliance Manager
Bannum, Inc.
05.2007 - 04.2010
- Managed 5 federally contracted residential re-entry centers to ensure contract compliance, performed audits on facilities, and supervised approximately 150 inmates and 25 staff members.
- Completed accounts payable tasks, assisted in the hiring process of new employees and ensured EEO and AAP compliance, and coordinated and recruited volunteers to assist in life skills training and drug abuse aftercare.
- Promoted community support efforts so that residents could secure gainful employment upon re-entry.
- Planned, implemented, and assisted drug, alcohol, mental health treatment, and medical treatment, including HIV/AIDS and Hepatitis C medical care.
Education
Bachelor of Science (B.S.) - Criminal Justice Administration
University of Phoenix
Phoenix, AZ02.2010
Skills
- Proficient in drafting, reviewing, managing, and preparing legal documents
- Adaptability and Flexibility
- Behavioral Management
- Problem-solving aptitude
- Multitasking
- Attention to Detail
- Data Gathering
- Organizational Skills
- Relationship Building
- Customer service skills
- Policy Knowledge
- Team Collaboration
- Behavioral assessment
- Schedule Management
- Excellent verbal and written communication
- Professionalism
- Proficient in Microsoft Office
- Current federal facility security clearance holder
Timeline
Social Security Representative Payee Reviewer
Disability Rights Texas
09.2024 - Current
Community Supervision Officer/Court Officer
Tarrant County Community Supervision and Corrections Department
05.2016 - 09.2024
Services to the Armed Forces Senior Specialist
American Red Cross
09.2012 - 01.2015
Child Protective Services Investigator
Texas Department of Family and Protective Services
04.2010 - 06.2012
Residential Re-Entry Center Compliance Manager
Bannum, Inc.
05.2007 - 04.2010
Bachelor of Science (B.S.) - Criminal Justice Administration
University of Phoenix
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