Lora Lacy
Rocklin,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Silva's Hay And Grain
10.2018 - 02.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
Laboratory/Phlebotomy Trainer
UC Davis Health System
03.2008 - 08.2018
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Phlebotomy Technician -
Institute For Business And Technology
Santa Clara, CA02.2001
Skills
- Budgeting and Cost Control
- Records Maintenance
- Cash Auditing
- Time Management
- Microsoft Office Suite
- Inventory Control
- New Hire Training
- Verbal and Written Communication
- Product and Service Sales
- Customer Service
- Inventory Tracking and Management
- Attention to Detail
- Performance Monitoring and Evaluation
- Payroll Administration and Timekeeping
- Billing
Timeline
Assistant Store Manager
Silva's Hay And Grain
10.2018 - 02.2020
Laboratory/Phlebotomy Trainer
UC Davis Health System
03.2008 - 08.2018
Phlebotomy Technician -
Institute For Business And Technology
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