Lora Larson
Dresser,WI
Summary
Compassionate and resilient Addiction Recovery Coach with We Support Recovery, offering a compassionate and supportive approach, eager to learn and develop in recovery-focused environment. Brings willingness to understand addiction recovery principles and ability to acquire skills in client assessment and support planning. Ready to use and develop communication and problem-solving skills in a customer service role.
Thrived in supportive and recovery-oriented environment, where skills in empathy, active listening, and crisis management were developed. Seeking to transition into new field, leveraging ability to build trust and guide individuals through challenging situations. Committed to applying these transferable skills to make meaningful impact in new professional setting.
Positive, empathetic, and resilient, with strong understanding of effective recovery strategies and motivational techniques. Knowledge of addiction counseling and mental health support combined with skills in active listening and crisis intervention. Dedicated to fostering positive change and empowering individuals on their recovery journey.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Addiction Recovery Coach
We Support Recovery
09.2025 - Current
- Facilitated recovery planning sessions to develop personalized strategies for clients.
- Provided ongoing support and motivation through regular check-ins and accountability measures.
- Monitored client progress, identifying barriers and implementing solutions to promote success.
- Developed educational materials on recovery principles, fostering informed decision-making among clients.
- Evaluated program effectiveness through client feedback, driving continuous improvement initiatives.
- Advocated for client needs within community resources, ensuring comprehensive support pathways.
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention.
- Gathered information about useful resources and helped coordinate referrals.
- Testified in court regarding client behavior, treatment goals and progress.
BEHAVIORAL HEALTH TECHNICIAN
St. Croix Tribal Council
06.2023 - 09.2025
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Sales Associate
Big Rock Creek
11.2023 - 12.2024
- Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Trained new staff on customer service protocols and operational procedures for consistency in service delivery.
- Developed relationships with repeat customers, fostering loyalty and increasing return visits to the store.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associates - Human Services
Northwood Technical College
New Richmond, WI12.2025
Bachelor of Science - Social Work
Concordia University
Mequon, WISubstance Abuse Counselor Education - AODA
Northwood Technical College
New Richmond, WI12.2024
HSED - undefined
Ridgewood
Fond Du Lac, WI06.2016
Skills
- Active listening
- Documentation
- Client transportation
- Conflict resolution
- Crisis handling
- Mental health support
- Patient observation
- Multicultural competence
- Group facilitation
- Case documentation
- Substance abuse experience
- Progress monitoring
- Self-care practices
- Suicide prevention
- Incident reporting
- Safety management
- Activity monitoring
- Recovery-oriented approach
- Log updating
- Substance abuse counseling
- Trauma-informed care
- Verbal de-escalation
- Positive reinforcement
- Physical stamina
- Cultural sensitivity
- Nonverbal communication
- Empathy and compassion
- Transition planning
- HIPAA requirements
- Critical thinking
- Decision-making
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Certification
- I have a degree in Substance Abuse Counseling.
- I am a certified recovery coach.
- I am certified in Narcan and training to administer Narcan
- RBT - Registered Behavior Technician
Community Service
Mentored new volunteers, fostering a supportive and inclusive team environment., Promoted environmental awareness with educational workshops and hands-on activities., Boosted fundraising efforts, securing valuable donations through targeted campaigns., Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large., Fostered sense of community, organizing neighborhood gatherings., Enhanced community engagement by organizing and leading local clean-up events., Strengthened community bonds, participating in interfaith dialogues and events., Coordinated and managed volunteer activities for community service projects., Led group discussions and activities to meet different community needs., Helped clients navigate social services system and access needed resources.
Affiliations
I volunteer for We Support Recovery, who is a local organization that puts on events in the community for people in recovery and their families. I also hold a chair position for the Wee Are Here Area who is a local organization that has events for people in recovery and their families.
Timeline
Addiction Recovery Coach
We Support Recovery
09.2025 - Current
Sales Associate
Big Rock Creek
11.2023 - 12.2024
BEHAVIORAL HEALTH TECHNICIAN
St. Croix Tribal Council
06.2023 - 09.2025
Substance Abuse Counselor Education - AODA
Northwood Technical College
HSED - undefined
Ridgewood
Associates - Human Services
Northwood Technical College
Bachelor of Science - Social Work
Concordia University