Lora McCurdy
Lebanon,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Claghorn Custom Flooring
07.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Dispatcher/Customer Service Representative
Trent Heat & Cool
04.2017 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
GED -
Lebanon Senior High School
Lebanon, IN05.1999
Skills
- Cash Deposit Preparation
- Phone Call Answering
- Coordination
- Training and Development
- Customer Relations
- Database Organization
- Typing Proficiency
Timeline
Administrative Assistant
Claghorn Custom Flooring
07.2019 - Current
Dispatcher/Customer Service Representative
Trent Heat & Cool
04.2017 - 06.2019
GED -
Lebanon Senior High School
Similar Profiles
Heidi GrimmHeidi Grimm
Treasurer/Secretary at WSH, Inc. dba Claghorn Custom Flooring/CCFR LLCTreasurer/Secretary at WSH, Inc. dba Claghorn Custom Flooring/CCFR LLC
Sean KenneallySean Kenneally
Hardwood Floor Specialist at Custom Hardwood FlooringHardwood Floor Specialist at Custom Hardwood Flooring
PAUL TOIVOLAPAUL TOIVOLA
Custom Flooring Specialist & Freight Coordinator at McCrann Custom FlooringCustom Flooring Specialist & Freight Coordinator at McCrann Custom Flooring