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Claims Specialist II

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Associate Principal Engineer

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Results-driven Customer Service Professional with 19 years in high-volume call centers and 6 years as a Claims Specialist. Skilled in active listening and needs assessment to deliver tailored solutions, streamline workflow, and enhance cross-department collaboration. Focused on improving claims accuracy while mentoring team members to foster a culture of exceptional service.

Skilled Claims Specialist with a proven track record in claims analysis, policy interpretation, and process improvement. Committed to enhancing operational efficiency and delivering exceptional service.
Results-driven Claims Specialist II with over 14 years of experience in claims processing and compliance. Expertise in mentoring staff and collaborating across teams to resolve discrepancies, leading to streamlined processes and improved service delivery.
Detail-oriented Claims Specialist with extensive experience in claims analysis and risk mitigation. Known for strong communication skills and a commitment to process enhancements that drive efficiency and accuracy in claims handling.

Professional claims specialist with strong record in handling and resolving complex claims efficiently. Adept at analyzing data, identifying discrepancies, and providing solutions that drive positive outcomes. Effective team collaborator with focus on achieving results and adapting to evolving requirements. Skilled in negotiation, customer service, and regulatory compliance, consistently ensuring accuracy and fairness.

Detail-oriented Claims Specialist with extensive experience in claims analysis, problem-solving, and effective communication. Proven ability to enhance operational efficiency and mentor team members to achieve high performance.

Lora Nelson

Summary

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Claims Specialist II

Unemployment Insurance Examiner

Customer Service Representative

Computer Data Entry Operator

Data Entry Operator

Education

Associate of Applied Science - Business Administration

Bachelor of Science - Psychology

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Claims Specialist II

Unemployment Insurance Examiner

Customer Service Representative

Computer Data Entry Operator

Data Entry Operator

Associate of Applied Science - Business Administration

Bachelor of Science - Psychology

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