Lora Peters
Philipsburg,PA
Summary
Accomplished Contract Administrator and Business Manager with a proven track record at HRI, Inc., enhancing client relationships and streamlining operations. Skilled in contract negotiation and workflow management, I significantly improved project efficiency and team productivity. Expert in verbal communication, I adeptly managed sensitive client contracts, ensuring legal compliance and fostering positive vendor relations.
Overview
10
10
years of professional experience
Work History
Contract Administrator
HRI, Inc.
01.2021 - Current
- Monitored incoming contracts and service agreements for correct pricing and information.
- Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
- Enhanced client relationships by providing exceptional support during the contract negotiation process.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Assisted Estimating with Bid Forms and compiling all legal documents for bids
Project Accountant
HRI, Inc.
12.2017 - 01.2021
- Enhanced communication between accounting and project management teams with regular financial updates and collaborative meetings.
- Monitored project costs, developed job cost forecasts, managed cash flow and approved invoices for payment.
- Eliminated discrepancies by carefully reviewing budgets to prevent overspending and adhere to financial objectives.
- Increased efficiency of month-end closing procedures through streamlining tasks such as account reconciliations, journal entry preparations, and report generation.
- Ensured compliance with accounting standards and regulations through meticulous record-keeping and documentation practices.
Business Manager
Blaise Alexander Chevrolet Buick Of Philipsburg
08.2015 - 12.2017
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Customer Service Representative
API Technologies
11.2014 - 12.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Accounting - Accounting
Pennsylvania State University
University Park, PA04.2013
Associate of Applied Business - Business Management
SouthHills Business School
State College, PA04.2008
High School Diploma -
Philipsburg Osceola Area High School
Philipsburg, PA06.2006
Skills
- Workflow Management
- Project Support
- Verbal and written communication
- Contract Negotiation
- Legal Compliance
Timeline
Contract Administrator
HRI, Inc.
01.2021 - Current
Project Accountant
HRI, Inc.
12.2017 - 01.2021
Business Manager
Blaise Alexander Chevrolet Buick Of Philipsburg
08.2015 - 12.2017
Customer Service Representative
API Technologies
11.2014 - 12.2017
Bachelor of Accounting - Accounting
Pennsylvania State University
Associate of Applied Business - Business Management
SouthHills Business School
High School Diploma -
Philipsburg Osceola Area High School
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