Lora Rogers
Manchester,tn
Summary
Detail-oriented Phlebotomist with 21-year track record in venipuncture. Comprehensive understanding of infection control and sterilization practices. Successful in teaching nurses and physicians proper venipuncture procedures. Skillful Phlebotomy Technician with advanced training in therapeutic venipuncture. Focused professional successful in consistently meeting collection targets while advancing organizational mission. Comfortable operating within high-volume collection scenarios. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Phlebotomist
Vanderbilt Medical Center
Shelbyville, TN
05.2021 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Processed samples accurately and efficiently.
- Prepared specimens for transport to external laboratories.
- Monitored inventory levels of supplies used in phlebotomy services.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Educated patients on proper blood draw techniques.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Responded quickly and effectively to emergency situations.
- Assisted in the training of new phlebotomists.
- Provided excellent customer service while interacting with patients.
- Adhered to HIPAA guidelines regarding patient privacy.
Cashier
Publix Super Markets
Tullahoma, TN
10.2018 - Current
- Assisted with purchases, locating items and signing up for rewards programs.
- Read weekly sales inserts and monitored price changes.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Learned roles of other departments to provide coverage and keep store operational.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
Certified Phlebotomist
Tennova
Shelbyville, TN
04.2017 - 10.2018
- Interviewed patients and analyzed and documented medical records to update and file documents.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Maintained fully-stocked phlebotomy cart, carrier, and station.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Certified Phlebotomist
Fresenius Vascular Care Inc.
Tullahoma, TN
09.2009 - 03.2017
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
- Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
- Connected hemodialysis machine to access site to start blood circulation with dialyzer.
- Inspected equipment settings and temperature for conformance with safety standards.
- Primed dialyzer with saline solution to prepare for usage.
- Mixed dialysate solution according to prescribed formula.
- Transported patients to dialysis room in preparation for treatment.
- Discussed procedure with patient to explain each step and answer questions.
- Skilled CCHT positively committed to monitoring data and quality measures in collaboration with providers to continually improve patient care and support services. Dedicated to providing individualized care and promoting health without sacrificing comfort. Demonstrated ability to foster relationships and coordinate with healthcare professionals to advance patient care.
- Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
- Cleaned access area, including fistula, graft and catheter with antiseptic solution.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
Certified Phlebotomist
Blood Assurance Inc.
Tullahoma, TN
01.2008 - 09.2009
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Adhered to all laboratory requirements and enforced compliance with regulations.
- Conducted and supported research, including collection of information and samples.
- Restocked and organized laboratories for maximum efficiency.
- Isolated, identified and prepared specimens for examination.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Certified Phlebotomist
American Red Cross
Nashville, TN
02.2003 - 11.2007
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Followed laboratory guidelines for handling biological specimens.
- Conducted blood counts and other tests to support safe transfusion processes.
- Cleaned and sterilized lab area, tools and equipment.
- Reviewed patient data, prepared data reports and signed off on release of information requests.
- Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
- Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer.
- Managed departmental inventory and supply ordering.
- Recorded control values from technical instruments to maintain reliability and validity of test results.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Verified collection orders and communicated discrepancies to nurses.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Created agendas and communication materials for team meetings.
Certified Nursing Assistant
Nhc Health Care/ Adams Place Healthcare
Murfreesboro, TN
10.2000 - 02.2003
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented patient intake and dietary requirements and assisted with feeding.
- Documented activities and recorded information in EMR system.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Administered personal nursing assistance in pre- and post-operative situations.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
Certification - Phlebotomy
Tennessee College of Applied Technology - Nashville
Nashville, TN3 2003
GED -
Emily Griffith Technical College
Denver, CO3 1991
Skills
- Donor screening
- Tracking specimens
- HIPAA
- Data entry
- Drawing blood
- Quality control
- Medical records maintenance
- Administrative support
- Supervision
- Planning and coordination
- Blood Collection
- Specimen Preparation
- Infection Control
- Venipuncture Expertise
Affiliations
Honored with two Golden Coin awards from Publix corporate management for outstanding and premier customer Service
Certification
The Nephrology Nursing Certification Commission Certified Clinical Hemodialysis Technician
Timeline
Phlebotomist
Vanderbilt Medical Center
05.2021 - Current
Cashier
Publix Super Markets
10.2018 - Current
Certified Phlebotomist
Tennova
04.2017 - 10.2018
Certified Phlebotomist
Fresenius Vascular Care Inc.
09.2009 - 03.2017
Certified Phlebotomist
Blood Assurance Inc.
01.2008 - 09.2009
Certified Phlebotomist
American Red Cross
02.2003 - 11.2007
Certified Nursing Assistant
Nhc Health Care/ Adams Place Healthcare
10.2000 - 02.2003
Certification - Phlebotomy
Tennessee College of Applied Technology - Nashville
GED -
Emily Griffith Technical College