Lora Terry
Collinsville,OK
Summary
Accomplished Program Coordinator with a proven track record at N.C.D.C of Oklahoma, enhancing program efficiency and team performance through strategic planning and quality assurance. Skilled in personnel management and project management, I excel in developing policies that improve operations and in fostering strong team dynamics. Demonstrated ability to exceed objectives with attention to detail and interpersonal skills. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 31 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Program Coordinator
N.C.D.C of Oklahoma
06.1993 - 04.2024
- Designed program implementation and maintenance plan.
- Developed and recommended policies and procedures for evaluating programs.
- Oversaw staff schedules and assignments.
- Identified risks and developed mitigation plans.
- Verified accuracy of program laws and compliance.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Developed and maintained logistics workflows, procedures and reports.
- Identified program obstacles and communicated possible impacts to team.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Science - Developmental Disabilities
Metropolitan Community College
Omaha, NE11.1991
Skills
- Strategic Planning
- Personnel Management
- Customer Service
- Utilization Management
- Quality Control
- Resource Management
- Proposal Development
- Project Management
- Team Development
- Data Analysis
- Compliance Enforcement
- Quality Assurance
- Talent Recruitment
- Operations Management
- Policy and procedure improvements
- Process Improvement
- Scheduling and Planning
- Training and Development
- Decision-Making
- Individual Instruction
- Community Outreach
- Employee Scheduling
- Attention to Detail
- Interpersonal Skills
- Relationship Building
- Performance monitoring
- Work Planning and Prioritization
- Cultural Sensitivity
- Good Judgment
Certification
First Aid & CPR: issued 2024
Timeline
Program Coordinator
N.C.D.C of Oklahoma
06.1993 - 04.2024
Associate of Science - Developmental Disabilities
Metropolitan Community College
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