Summary
Overview
Work History
Education
Skills
Timeline
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Lora Wright

Onaga,KS

Summary

Dynamic Asset Protection Manager with proven success at Walmart, enhancing security protocols and reducing theft incidents through effective team training and data analysis. Skilled in surveillance systems and risk management, I foster collaboration and maintain compliance, driving continuous improvement in asset protection outcomes. Recognized for building strong vendor relationships and optimizing asset utilization.

Overview

1
1
year of professional experience

Work History

Asset Protection Manager

Walmart
01.2025 - Current
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
  • Implemented access control systems to safeguard sensitive areas of the business from unauthorized entry or tampering.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
  • Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
  • Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
  • Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
  • Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
  • Enhanced overall asset protection by implementing effective security measures and loss prevention strategies.
  • Controlled reduction of loss inventory by protecting company assets.
  • Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
  • Fostered strong relationships with vendors and suppliers, ensuring they were aware of the organization''s expectations around security and loss prevention.
  • Achieved Number% security increase by implementing customer and associate safety protocols.
  • Monitored compliance with relevant laws, regulations, and company policies related to asset protection, addressing any areas of non-compliance promptly and decisively.
  • Contributed to strategic planning initiatives by providing expert insight into emerging trends in asset protection technology and methodologies.
  • Led regular meetings with key stakeholders to review the effectiveness of asset protection initiatives and discuss opportunities for further enhancement.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Streamlined reporting processes to facilitate better communication between departments regarding potential risks or incidents.
  • Oversaw incident response efforts, coordinating resources effectively during emergency situations to minimize losses or damage sustained by the company.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Performed thorough cash audits and deposit investigations.
  • Monitored paperwork procedures to prevent error-related losses.
  • Created and maintained records of security incidents and investigations.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Reviewed and updated store security policies and procedures.
  • Monitored store surveillance cameras to detect suspicious behavior.

Bookeeper

JDW Trucking LLC
11.2023 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Completed tax forms in compliance with legal regulations.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
  • Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
  • Enhanced budget tracking with detailed expense categorization.
  • Optimized financial data accuracy, conducted thorough checks and balances.
  • Streamlined invoice processing to enhance cash flow, utilizing advanced bookkeeping software.
  • Supported decision-making by preparing accurate monthly financial statements.
  • Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
  • Improved financial accuracy by meticulously recording all transactions in accounting software.
  • Supported strategic business growth by analyzing financial trends and providing insights.
  • Reduced errors in financial statements with meticulous attention to detail during data entry.
  • Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
  • Increased transparency in financial reporting, updated stakeholders with regular budget forecasts.
  • Contributed to successful financial planning, provided detailed reports and analysis to management.
  • Facilitated better cash management, closely monitored cash flow statements.
  • Enhanced team productivity with development and implementation of bookkeeping best practices.
  • Maintained compliance with tax laws, ensuring timely filing of all required documents.
  • Enhanced operational efficiency by automating routine bookkeeping tasks.
  • Boosted efficiency, implemented digital filing system for receipts and invoices.
  • Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Inspected account books and recorded transactions.
  • Input financial data and produced reports using Software.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Front End Manager

Walmart
03.2024 - 01.2025
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
  • Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
  • Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
  • Evaluated employee performance and made recommendations for improvements.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
  • Coached employees through day-to-day work and complex problems.
  • Set high-performance expectations for employees during daily huddles, emphasizing the importance of teamwork towards achieving shared goals.
  • Monitored adherence to safety protocols within the front-end area, ensuring compliance with company policies as well as local regulations.
  • Collaborated with other department managers to develop cross-functional initiatives, fostering a cohesive store environment.
  • Established strong partnerships with store management team, working closely to plan and execute seasonal promotions that exceeded sales targets.
  • Boosted employee morale and reduced turnover by cultivating a positive work environment and providing regular feedback and recognition.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Implemented successful training programs for new hires, resulting in faster onboarding and increased retention rates.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Worked with security staff and law enforcement on shoplifting and vandalism response.
  • Recorded financial transactions and performed account reconciliations.
  • Created, prepared, and delivered reports to various departments.
  • Increased sales revenue through strategic product placement and enticing visual merchandising displays.
  • Ensured accurate inventory management with routine audits, leading to improved stock availability for customers.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Developed strong relationships with vendors, negotiating advantageous pricing structures for products and promotional materials.
  • Coordinated loss prevention efforts, reducing shrinkage levels while maintaining a welcoming atmosphere for shoppers.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Maximized store efficiency by regularly analyzing performance metrics and adjusting processes accordingly.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Reviewed financial reports and trend forecasts.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
03.2022

Skills

  • Security systems management
  • Internal audits
  • Case report writing
  • Physical security
  • Incident reporting
  • Team Training
  • Investigation techniques
  • Data analysis
  • Risk management
  • Security management
  • Asset optimization
  • Bookkeeping
  • Loss prevention strategies
  • Regulatory compliance
  • Surveillance systems
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Access control systems
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • CCTV monitoring
  • Relationship building
  • Fraudulent activities investigations
  • Task prioritization
  • Self motivation
  • Analytical thinking
  • Conflict resolution
  • Professionalism
  • Security protocols
  • Staff training
  • Inventory control
  • Performance management
  • Fraud prevention
  • Vendor relations
  • Safety inspections
  • Security measures
  • Retail operations management
  • Budget management
  • Employee coaching
  • Shrinkage control
  • Vendor management
  • Asset protection
  • Audit procedures
  • Investigation procedures
  • Shoplifter detention

Timeline

Asset Protection Manager

Walmart
01.2025 - Current

Front End Manager

Walmart
03.2024 - 01.2025

Bookeeper

JDW Trucking LLC
11.2023 - Current

High School Diploma -

Penn Foster Career School

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Lora Wright