Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Loraine Matthew

Summary

Dynamic Wellness Director at Silvercareliving with expertise in medication management and regulatory compliance. Proven ability to enhance resident care through effective teamwork and problem-solving. Skilled in health monitoring and emergency preparedness, fostering a safe environment for residents while ensuring adherence to state regulations. Committed to delivering compassionate, high-quality patient care.

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

15
15
years of professional experience

Work History

Wellness Director

Silvercareliving
04.2025 - Current

Medication management for residents.

Supervision of Care Staff

Residents Health and Wellness Oversight

Regulatory Compliance and Documentation

Coordination of care

Health and Wellness Programs

Emergency Preparedness


Delegated Med Tech

Holiday Lane Estates
02.2025 - Current

Medication administration

Health monitoring

Recording Medication Administration

Provide basic first aid

Caregiver

Holiday Lane Estates
08.2024 - Current

Personal Care Assistance

Assist resident with activities of daily living(ADLs), mobility and personal continence care.

Medication Assistance

Monitoring and Reporting of residents daily

Meals and Nutrition

House keeping and Environment

Emotional and Social support

Emergency Response

Teamwork and Compliance




Administrative Office Manager

Texas 6 Star Home Health
02.2025 - 04.2025

Office and Administrative Management

Staff and Coordination Support

Client and Family Support

Compliance and Regulatory Support

Communication and Liaison

Leadership and problem solving

  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.

Personal Care Assistant

Prema Home Care
02.2022 - 03.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted patients with self-administered medications.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.

Kitchen Manager/ Chef

Christopher Poux- Temptations Restaurant
05.2020 - 02.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
  • Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
  • Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.

Private Caregiver

Diana Rawlins
02.2019 - 03.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living activities for improved quality of life.
  • Managed patient medications, ensuring accurate dosages and timely administration.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced patient comfort by providing compassionate and attentive personal care.

Administrative Office Manager

AJ'sPool & Spa Services LLC
02.2015 - 05.2019
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Completed bi-weekly payroll for [Number] employees.
  • Created organized filing system to manage department documents.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.

Caregiver

Right At Home Health Care
08.2010 - 01.2015
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.

Education

GED -

Tottenville High School
Staten Island, NY

High School Diploma -

Trinidad And Tobago
San Fernando, Trinidad

Certification of Training As An Home Health Aide - Home Care

Heart To Heart Homecare Agency
Brooklyn, NY
03-2024

Certification of Taring of Home Health Care - Certification For Food Handler

New York State Department of Health
Manhattan, NY
04-2019

Certified Accountant - Degree of Accounting And Business Management

Trinidad And Tobago School of Accounting & Business Management
Trinidad And Tobago
06-2015

Skills

  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Organizational skills
  • Task prioritization
  • Elderly care
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Medical record-keeping
  • Supportive companionship
  • Direct patient care
  • Medication and appointment reminders
  • Mobility assistance
  • COVID-19 safety policies
  • HIPAA compliance
  • Client documentation
  • Medication administration
  • Patient management
  • ADL assistance
  • Client transportation
  • Incident reporting
  • Care plan assessment
  • End-of-life care
  • Care plan management
  • Medical records management
  • Transportation services
  • Verbal and written communication
  • Reliability and punctuality
  • Active listening
  • Lifting and transferring
  • Daily living activities assistance
  • Bedside care
  • Fast learner
  • Medication coordination
  • State regulations
  • First aid and safety
  • Housekeeping duties
  • Emotional support
  • Customer service
  • Office management
  • Data entry
  • Customer relations
  • Relationship building
  • Scheduling
  • HIPAA regulations
  • Patient vital taking
  • Specimen collection
  • Meal preparation
  • Basic mathematics
  • Medication management
  • Workload management
  • Patient companionship

Languages

English
Full Professional

Timeline

Wellness Director

Silvercareliving
04.2025 - Current

Delegated Med Tech

Holiday Lane Estates
02.2025 - Current

Administrative Office Manager

Texas 6 Star Home Health
02.2025 - 04.2025

Caregiver

Holiday Lane Estates
08.2024 - Current

Personal Care Assistant

Prema Home Care
02.2022 - 03.2025

Kitchen Manager/ Chef

Christopher Poux- Temptations Restaurant
05.2020 - 02.2022

Private Caregiver

Diana Rawlins
02.2019 - 03.2021

Administrative Office Manager

AJ'sPool & Spa Services LLC
02.2015 - 05.2019

Caregiver

Right At Home Health Care
08.2010 - 01.2015

GED -

Tottenville High School

High School Diploma -

Trinidad And Tobago

Certification of Training As An Home Health Aide - Home Care

Heart To Heart Homecare Agency

Certification of Taring of Home Health Care - Certification For Food Handler

New York State Department of Health

Certified Accountant - Degree of Accounting And Business Management

Trinidad And Tobago School of Accounting & Business Management
Loraine Matthew