Loraine Rondon

• Providing specialized support to clients on a specific topic or program, often related to government assistance or emergency services.
• Handling incoming calls, researching inquiries, and resolving issues with a high level of expertise.
• Following strict guidelines regarding data privacy, security, and regulatory compliance.

• Greet fans and ask questions to help make their shopping experience an enjoyable one.
• Maintain sales floors/stock room standards with an eye to detail.
• Process sales transactions via Fanatics Point of Sales systems (POS)

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.

• The payment processor handles all aspects in payment processing/cash handling.
• The ability to provide reasonable assurance that payments received are applied are accurately, appropriately and in a timely manner.
• To handle accounts ranging from an individual to a corporation.
• To accept payments from many different sources (cash, checks, ACH, money orders, and others)
• The professionalism required to handle sensitive data.

• Director of first impressions to incoming guests, customers, and vendors.
• Answer questions about organization and provides callers with address, directions, and other information.
• Switchboard operator consisting of answering and directing phone calls to appropriate team members.
• Assist Office Manager with different projects.
o E.g.: Order business cards, update birthday/anniversary lists and etc.
• Assist Accounting Department on a monthly basis and when a team member is on vacation or running short staffed.

O E.g.: Update monthly Pricebook spreadsheet and CMAI/CDI.
• Assist Legal Department by renewing patents/trademarks and vendor forms.

• Work as a team player in the Delta Air Lines Team assisting applicants in the employment process.
• Review electronic Delta Air Lines application.
• Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
• Review and reply to internal and external emails.
• Review applicant video interviews.
• Schedule face-to-face interviews and prepare candidates for their interview.