Loraine Suydam
Business Management administration Specialist
Brooklyn,NY
Summary
Seasoned Executive Assistant with a proven track record at JP Morgan Chase, adept in Business Intelligence and Team Management. Excelled in enhancing business continuity and strategic planning, securing two employee recognition awards. Skilled in Microsoft Suite and fostering strong relationships, I bring a blend of analytical prowess and interpersonal finesse to every role.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Administrative Officer
Siebert Williams Shank
New York, NY
12.2022 - Current
- Support Chief Administrative Officer and senior team members with day-to-day administration needs
- Draft, edit and review presentations, and other correspondence; handle all communication with tact, discretion, and good judgement; managing the Chief Administrative Officer’s incoming emails and expense management
- Take ownership of invitations to various external events
- Assist with planning the Chief Administrative Officer’s calendar: scheduling internal & external (including outside board activity) meetings, conference calls, coordinating travel logistics with an understanding of what is important/priority
- Assist with special projects for the Chief Administrative Officer as needed
- Provide daily, weekly, and as needed administrative support to the NY Public Finance and Taxable Fixed Income teams, which includes conference calls, calendar management
- Serve as a backup to the Office Manager
Executive Assistant
JP Morgan Chase
New York, NY
01.2019 - 11.2022
- Support two Managing Directors and team members with day-to-day administration and special projects
- Maintain complex and detailed calendars
- Screen incoming calls and determine the level of priority while using caution in dispensing information
- Responsible for the coordination and logistics of internal and external meetings
- Arrange and coordinate complicated domestic and internal travel
- Organize all aspects for offsite conferences and external events; including catering
- Expense Management – Processing invoices and T&E expense claims for team members
- Ensure all policies are followed and items are processed within provided guidelines
- Subject matter experts for policies and procedures
- Assist with staff onboarding and off boarding which includes requesting equipment setup and system access
- Produce high quality written communications to individuals at all levels of the organization
- Handle regular activities without prompting, and advice in advance with issues and/ or delays
- Assist in editing spreadsheets and presentations including printing and binding for internal meetings
- Work cooperatively with administrative assistants teams, in positive partnership to back up each other smoothly
- Lead and coordinate in adhoc projects as requested
- Strong interpersonal oral communication skills
Executive Assistant Freelance Consultant
TIAA CREF
New York, NY
01.2017 - 12.2018
Business Management Specialist
TIAA CREF
New York, NY
01.2007 - 12.2017
- Promoted to Business Management Specialist in the Finance & Actuarial Administration Team
- Received two employee recognition awards during my employee tenure
- Monitored business areas to identify reorganizations and other changes that could impact business continuity planning for the organization
- Collaborated with senior leadership teams to create strategies and plans to be mitigated identified continuity issues
- Coordinated and managed status reporting and escalation of Business Continuity initiatives and problems within the organization
- Briefed Regional Incident Management Team representatives with executive level Business Area Business Continuity Planning
- Served as point person for all planning tool-related issues within the business area
- Developed and implemented strategic initiatives within several areas, including business continuity, space planning, dashboard reporting, records management and supplier risk
Equity Research Department Assistant
CITIGROUP INVESTMENT RESEARCH
New York, NY
01.2004 - 12.2007
- Supported Managing Directors and team members with day-to-day administration and special projects
- Managed ad-hoc requests from institutional investment clients; developed and disseminated earnings schedule calendar and prepared earnings models for clients and Web site publication
- Compiled and tabulated research data results for quarterly survey reports
- Updated and maintained investor client marketing database
- Created marketing presentations and material
- Tracked invoices from research vendors
- Trained new staff on administrative functions
- Orchestrated 4-day 2007 Auto Conference held in Detroit, MI for financial investment community and auto analyst; drafted agenda, collaborated with investor relation companies and U.S
- And international auto companies; conference success enabled Auto Analyst to earn higher ranking among peers
- Played key role as point-of-contact between research analysts and management operations
- Prepared and expedited expenses to ensure timely and accurate reimbursement
Senior Administrative Assistant / Administrative Assistant, Youth Smoking Prevention Department
PHILIP MORRIS USA
New York, NY
01.1998 - 12.2004
- Managed communication and contract administration with consulting and advertising firms
- Held responsibility for tracking, preparing, and processing invoices and expenses; managed department calendar; and coordinated external meetings, video conferences, and research focus group sessions
- Developed presentations for executives and senior managers
- Forecasted and administered research budget
- Collaborated on advertising projects
- Improved efficiency of vendor contract payment process to reduce turn-around by 1 week
- Interfaced with legal, marketing, accounting, and other departments to manage contract development and implementation
Education
Master of Business Administration -
University of Phoenix
Phoenix, AZMarketing / Advertising Certificate -
New York University, School of Professional and Continuing Studies
New York, NYBachelor of Arts - English Literature
City University of New York, Baruch College
New York, NYSkills
- Business Development
- Team Management
- Business Intelligence
- Risk Management
- Financial Services
- Decision Making
- Compliance
- Good Judgement
- Asset Management
- Process Implementation
- Strategic Planning & Analysis
- Event Planning & Coordination
- Business Continuity
- Administration Team Support
- Computer Savvy
- Resourceful
- Subject Matter Expert
- Information Technology
- Project Management
- Relationship Building
- Communications
- Professionalism
- Sensitive
- Multitask
- Productive
- Leadership
- Marketing
- Microsoft Excel
- Visio
- Concur
- Adobe Acrobat Professional
- Archer Database Management System
- Peoplesoft
- Microsoft Outlook
- Microsoft Word
- Board Vantage
- Smart Access Onboarding System
- Catalyst Expense System
- Everbridge Call Tree System
- MS PowerPoint
- Sharepoint
- Google Drive
- Microsoft Suite
- Abacus Expense System
- Living Disaster Recovery System
Certification
Notary Public, New York, Kings County
Timeline
Executive Assistant to the Chief Administrative Officer
Siebert Williams Shank
12.2022 - Current
Executive Assistant
JP Morgan Chase
01.2019 - 11.2022
Executive Assistant Freelance Consultant
TIAA CREF
01.2017 - 12.2018
Business Management Specialist
TIAA CREF
01.2007 - 12.2017
Equity Research Department Assistant
CITIGROUP INVESTMENT RESEARCH
01.2004 - 12.2007
Senior Administrative Assistant / Administrative Assistant, Youth Smoking Prevention Department
PHILIP MORRIS USA
01.1998 - 12.2004
Master of Business Administration -
University of Phoenix
Marketing / Advertising Certificate -
New York University, School of Professional and Continuing Studies
Bachelor of Arts - English Literature
City University of New York, Baruch College
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