Summary
Overview
Work History
Education
Skills
Timeline
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Loraines Hernandez

The Bronx,United States

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Bilingual Administrative Site Lead

Docgo
02.2023 - Current
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

EKG Monitor Technician Team Leader

CityMD Urgent Care Center
03.2018 - 07.2023
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Oversaw day-to-day activities of residents in the hospital facility.
  • Identified service gaps and located needed housing and work placement resources for individuals.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
  • Educated patients on testing and preparation steps prior to procedure.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.

Medical Billing Associate

Northwell Health System
11.2017 - 12.2018
  • Obtained pre- and post-treatment vital signs and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared initial patient charts for admission.

Paraprofessional Manager

Navy 's And Brothers
01.2015 - 08.2017
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Reported on student progress, behavior and social skills to parents.

Education

Associate of Science - Health-Related Professions And Services

Borough of Manhattan Community College of The City University of New York
New York, NY

Bachelor of Science - Health Services Administration

Lehman College of The City University of New York
The Bronx, NY
2024

Skills

  • Data Entry Documentation
  • Mail processing
  • First Aid/CPR
  • Computer proficiency
  • Lesson Planning
  • Employee Training
  • Salesforce
  • Proficient Computer Skills

Timeline

Bilingual Administrative Site Lead

Docgo
02.2023 - Current

EKG Monitor Technician Team Leader

CityMD Urgent Care Center
03.2018 - 07.2023

Medical Billing Associate

Northwell Health System
11.2017 - 12.2018

Paraprofessional Manager

Navy 's And Brothers
01.2015 - 08.2017

Associate of Science - Health-Related Professions And Services

Borough of Manhattan Community College of The City University of New York

Bachelor of Science - Health Services Administration

Lehman College of The City University of New York

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Loraines Hernandez