Loralee Frischman
Warren,OR
Summary
Dynamic professional with a proven track record at Las Vegas Family Medicine, adept in HIPAA compliance and exceptional in fostering patient trust. Excelled in workflow coordination and customer service, enhancing team performance and productivity at Arroweye Solutions Inc. Demonstrates strong decision-making and active listening, driving quality care and operational efficiency. Cubed and routed trucks with freight for the most efficient delivery. Monitored all drivers on their time and to make sure they are being cost effective.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Las Vegas Family Medicine
08.2024 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Urine testing
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Dispatcher/Customer Service Representative
Mountain Valley Express
05.2018 - 11.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Processed all OS&D to benefit the company and the customer.
- Established pricing and quotes.
- Multi-task Management.
Manufacturing Production Cooridinator
Arroweye Solutions Inc.
12.2017 - 04.2018
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Streamlined workflow processes, enhancing overall team performance and output quality.
Education
High School Diploma -
Saint Helens High School
Saint Helens, ORSkills
- HIPAA compliance
- Decision-making
- Problem resolution
- Project management
- Patient scheduling
- Active listening
- Workflow coordination
- Customer service
TSA approved
Not currrently TSA approved for all areas, but have been in the past. It would be easy for me to regain that certificate.
Timeline
Medical Assistant
Las Vegas Family Medicine
08.2024 - 11.2024
Dispatcher/Customer Service Representative
Mountain Valley Express
05.2018 - 11.2022
Manufacturing Production Cooridinator
Arroweye Solutions Inc.
12.2017 - 04.2018
High School Diploma -
Saint Helens High School
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