Summary
Education
Skills
Work History
Timeline
Hi, I’m

Loralie DeMarco

IT Tech
NJ
Loralie DeMarco

Summary

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Education

Montclair State University
Montclair, NJ

Bachelor of Arts from Animation And Special Effects
05.2025

University Overview

Skills

  • Cash Register Operations
  • Quality Control
  • Menu Item Familiarity
  • Schedule Management
  • Camper Support and Assistance
  • Staff Management
  • Time Management
  • Creative and Energetic
  • Team Leadership

Work History

Montclair State University NJ

IT Support Specialist
12.2023 - Current

Job overview

  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up work stations for employees.

New Jersey Resources

Utility Worker
07.2024 - 08.2024

Job overview

  • Kept work area clean, neat, and well-stocked to maximize productivity.
    Collected and disposed of trash and debris.
    Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
    Verified that all safety procedures were followed while working on utility systems.

New Jersey Resources

Utility Worker
06.2023 - 08.2023

Job overview

  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.

Timeline

Utility Worker
New Jersey Resources
07.2024 - 08.2024
IT Support Specialist
Montclair State University NJ
12.2023 - Current
Utility Worker
New Jersey Resources
06.2023 - 08.2023
Montclair State University
Bachelor of Arts from Animation And Special Effects
Loralie DeMarcoIT Tech