Summary
Work History
Education
Skills
Timeline
pwb

Lora mae Gonzales

San Francisco,California

Summary

Motivated food server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Cashier Assistant

Manam Filipino Comfort Food
Mall Of Asia Philippines
12 2015 - 04 2018
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Hatch22 Bakery & Cafe
Rockwell, Philippines
06 2014 - 10 2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Food Server

Shakey's
Quezon City, Philippines
10 2012 - 12 2013
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.

Education

BSBA Major In Management

Access Computer College
04.2006

Skills

  • Guest relations management
  • Menu presentation
  • Dining area maintenance
  • Guest seating arrangements
  • Cash drawer management
  • Cash Handling
  • Point-of-sale system operation

Timeline

Cashier Assistant

Manam Filipino Comfort Food
12 2015 - 04 2018

Cashier

Hatch22 Bakery & Cafe
06 2014 - 10 2015

Food Server

Shakey's
10 2012 - 12 2013

BSBA Major In Management

Access Computer College
Lora mae Gonzales