Loran Nicholson
Haverhill,IA
Summary
Authorized to work in the US for any employer. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
Work History
Team Lead
Planet Fitness
05.2023 - Current
- As team lead at Planet Fitness, I am responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club
- Assist in member service oversight making sure all staff are always providing great customer experience
- Very involved in all front desk related tasks
- Greet/meet potential members and provide gym tour
- Assist to facilitate member service issues and questions
- Provide backup support to Club Manager as needed
- Assist in managing marketing efforts along with making sure staff is aware and trained on all current marketing promotions
- Assist in ordering supplies, keeping inventory and tracking reports as needed
- I also am responsible for listening and problem solving any issues there might be.
- Coached team members in techniques necessary to complete job tasks.
Marketing Assistant
The Bike Shop
02.2022 - Current
- My role at The Bike Shop consists of creating different marketing posts for sales, new equipment, or whatever is needing to be done
- This jobs gives me a lot of creative freedom to create what I believe is best to promote products
- Marketing at The Bike Shop has taught me how to better promote a business and has grown my knowledge in the business world.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Dog Walker/Pet Sitter
The Dog House
07.2022 - 05.2023
- At The Dog House employees have many roles
- Some of these roles include, checking customers in and out, completing transactions, answering phone calls, feeding dogs, giving medications, along with cleaning kennels and the entire workplace
- This job requires excellent time management skills, whether it’s with different feeding schedules, medications, letting dogs in and out, and managing check-ins and check-outs
- Working at The Dog House has bettered my skills in communication, teamwork, leadership, and problem solving
- Everyday is different and that is one of the reasons why working at The Dog House has helped me become a better worker.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
Customer Service Representative
Planet Fitness
01.2021 - 05.2021
- During my time at Planet Fitness, I worked with many customers which really improved my communication skills
- I also had a list of cleaning chores to do which helped me work on my time management
- I am very good with helping customers, and and keeping up with my work responsibilities.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Entrepreneurial Studies
Southwest Minnesota State University
Marshall, MN05.2024
High school diploma -
West Marshall High School - State Center
05.2021
Skills
- Cleaning Experience
- Cashiering
- Communication skills
- Time management
- Front Desk
- Retail Sales
- Animal Care
- Account Management
Timeline
Team Lead
Planet Fitness
05.2023 - Current
Dog Walker/Pet Sitter
The Dog House
07.2022 - 05.2023
Marketing Assistant
The Bike Shop
02.2022 - Current
Customer Service Representative
Planet Fitness
01.2021 - 05.2021
Bachelor of Science - Entrepreneurial Studies
Southwest Minnesota State University
High school diploma -
West Marshall High School - State Center
Similar Profiles
Cody Nidlund EckCody Nidlund Eck
Master Trainer at Texas Family Fitness/Planet FitnessMaster Trainer at Texas Family Fitness/Planet Fitness
Valinda Clemons-ElderValinda Clemons-Elder
Shift Manager at Epic Fitness Group Planet FitnessShift Manager at Epic Fitness Group Planet Fitness
RACHELLE SCARBORRACHELLE SCARBOR
Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)
Mandy HeierMandy Heier
TRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERSTRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERS
CLAUDIN ALLONCECLAUDIN ALLONCE
INSURANCE AGENT /MANAGER at NATIONS ASSURANCE&TAGINSURANCE AGENT /MANAGER at NATIONS ASSURANCE&TAG