Loran Patterson

• Developed signature cocktails, enhancing beverage menu and customer experience.
• Trained new bartenders on drink preparation and customer service standards.
• Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.

• Built relationships with regular customers and created a welcoming atmosphere.

• Ensured guests had an enjoyable experience through great service and hospitality.

• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Supervised bar operations, ensuring adherence to health and safety regulations.
• Trained and mentored new bartenders on mixology techniques and customer service standards.
• Managed inventory control, minimizing waste while optimizing stock levels for peak shifts.
• Developed cocktail menus that enhanced guest experience and drove sales growth.
• Coordinated with kitchen staff to ensure timely delivery of food and beverage orders.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Set up bar for operation, obtained cash bank, and stocked service bar.
• Served high customer volumes during special events, nights, and weekends.
• Managed staff schedules and maintained adequate coverage for all shifts.

• Lash Technician: cleaned and prepared supplies, made clients comfortable, cleaned and applied lashes
• Set up: cleaned, disinfected and maintained area and table, disinfected tools, prepared all supplies and lashes
• Sales: greeted client and informed them of lash styles and opportunities, ensured customer satisfaction, recommended new lash styles and responded respectfully and cheerfully to all customers inquiries, handled refunds
• Customer service: assisted customer to ensure a great experience, answered all questions related to lashes and general information, answered all calls regarding appointments and lashes, set appointments
• Marketing: Promoted on social media. Took pictures and posted online adds networking. Networked with other lash technicians.
• Inventory: Researched lashes and brands to ensure best product. Ordered, organized and inventoried all lashes and other tools and supplies. Organized and ordered all cleaning and disinfected supplies.

• Opened and closed store: unlocked/locked studio, counted and prepared register for the day, cleaned and maintained store, counted and logged out sales for the day, logged credit card totals, closed out register
• Sales: greeted customers and informed them of picture opportunities, ensured customer satisfaction, recommended new packages and upcoming events to customers, responded respectfully and cheerfully to all customers inquiries, handled returns and refunds
• Cashier: cashed out customers, counted cash in and out, worked credit card machine, calculated sales
• Customer service: assisted customer to ensure a great experience, answered all questions related to the studio and general information, answered the phone, called and set appointments
• Marketing: walked around talking and interacting with people promoting studio packages, handed out coupons to potential customers
• Photographer: assembled and arranged photo shoot, organized props and customers for best photos, take photos, edit and modify photos, organize photos on cd’s, frames and canvas, create packages
• Other duties: maintained displays, organized and arranged studio for best appearance, assisted with displays, traveled and worked at different locations as needed

• Opened and closed store: unlocked/locked studio, counted and prepared register for the day, cleaned and maintained store, counted and logged out sales for the day, logged credit card totals, closed out register
• Sales: greeted customers and informed them of picture opportunities, ensured customer satisfaction, recommended new packages and upcoming events to customers, responded respectfully and cheerfully to all customers inquiries, handled returns and refunds
• Cashier: cashed out customers, counted cash in and out, worked credit card machine, calculated sales
• Customer service: assisted customer to ensure a great experience, answered all questions related to the studio and general information, answered the phone, called and set appointments
• Marketing: walked around talking and interacting with people promoting studio packages, handed out coupons to potential customers
• Photographer: assembled and arranged photo shoot, organized props and customers for best photos, take photos, edit and modify photos, organize photos on cd’s, frames and canvas, create packages
• Other duties: maintained displays, organized and arranged studio for best appearance, assisted with displays, traveled and worked at different locations as needed

• Opened and closed store: unlocked/locked and checked security, counted and prepared register for the day, organized and checked inventory, stocked and re-stocked, cleaned and maintenance store, counted and logged out sales for the day, counted cash and logged credit card totals, closed out register
• Sales: greeted customers and determined individual needs, ensured customer satisfaction, recommended new products and upcoming events to customers, responded respectfully and cheerfully to all customers inquiries, handled returns and refunds
• Cashier: cashed out customers, counted cash in and out, worked credit card machine, calculated sales
• Customer service: assisted customer to ensure a great experience, answered all questions related to the store, on-line products and general information, answered the phone
• Other duties: maintained displays, organized and arranged stocked items for best appearance, assisted with displays, created window displays

• Front-line: pulled orders, followed order as given, made sure every detail was applied to verify customers order, stocked and cleaned counter area, cleaned and made restaurant environment pleasing to customers, took special orders specifically to customer with a pleasant and friendly attitude
• Cashier: always helped customers with kindness, took orders, cashed out customers, organized order, and ensured rapid receipt of orders to customer with extreme courtesy, every contact with customer had to be a wonderful experience for the customer to guarantee customers return, making sure every visit was a pleasurable one
• Opened and Closed : Prepared for the day, Ensured stock is in order and restock if nesscessary, had area ready for Opening, cleaned at the end of the day, deep cleaned on schedule days ; Mopping, Wiping tables and cabinets, Cleaning Windows, Clean and Maintained restrooms, Handled taking out trash and placed recyclables in recycled area