Loray Lee
Aberdeen,MD
Summary
Well-rounded professional committed to positive interactions with guests and smoothly resolve issues to propel customer satisfaction. Oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses. Follows recommended policies and procedures for each establishment.
Overview
2
2
years of professional experience
Work History
Guest Advocate / Cashier
Target
Aberdeen, MD
09.2022 - Current
- Maintain receipts, records, withdrawals, and ensured all payment transactions were correct.
- Trained and mentored new cashiers to maximize performance as skilled, efficient, and knowledgeable team members.
- Monitored sales and floor activity to identify potential theft or fraud issues.
- Provide product information. answer questions, and resolve any emerging problems that our customers might face.
Cashier
Panera Bread
Aberdeen, MD
06.2022 - 09.2022
- Responsible for welcoming customers with a positive attitude, taking orders, helped customers have a great experience.
- Maintained clean equipment, gathered and disposed trash at the end of the shift.
- Received introduction to prepping foods ensuring food was maintained at regulated temperatures.
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD05-2024
Skills
- Customer Service
- Event Planning
- Organization
- Cash handling experience
- Payment Processing
- Problem-Solving
- Issue Resolution
- Food and Beverage Area Setup
- Order Processing
- Continuous Improvement
- Policies and Procedures Adherence
- Team building
Affiliations
- Develop and create original art work, such as painting, drawings, sculptures and visual art forms
- Servsafe food handler certificate
- Experience in child care
- Four years of participation in track
References
References available upon request.
Timeline
Guest Advocate / Cashier
Target
09.2022 - Current
Cashier
Panera Bread
06.2022 - 09.2022
High School Diploma -
Aberdeen High School