Summary
Overview
Work History
Education
Skills
Timeline
Generic

LORAYN JACINTO

Los Alamitos

Summary

Experienced Executive Assistant with 20+ years in Aerospace, Consulting, and E-Commerce industries. Known for professionalism, superior communication, and meeting client/company needs. Skilled in strategic planning, operations, and administration. Results-driven, hardworking individual maximizing executive productivity through exceptional service and team coordination. Proficient in analyzing, prioritizing, and completing tasks with sound judgment. Successfully managing busy schedules and providing excellent administrative support to executive team.

Overview

21
21
years of professional experience

Work History

Executive Assistant to CEO and COO

CarParts.com
09.2020 - Current
  • Provide comprehensive executive support to the CEO and COO, assisting with a variety of business initiatives and strategic projects.
  • Coordinate domestic and international travel with accuracy to ensure smooth and seamless experiences.
  • Manage sensitive information with confidentiality at all times while providing support to CEO, COO, Executive Team and Board of Directors.
  • Plan and organize conferences, industry events, coordinate logistics and all associated travel arrangements, including hotel, airfare and ground transportation.
  • Procure office supplies, food and beverage for C-suites, as required.
  • Oversee and manage complex calendars for CEO and COO; prioritize conflicting meetings, adjust timelines, and anticipate needs to support strategic priorities.
  • Organize and support annual strategic planning sessions, ensuring smooth execution of materials, participant communication, and follow-ups.
  • Act as a key point of contact between CEO, COO and customers, partners, and internal teams.
  • Coordinate logistics, prepare meeting packets, and provide administrative support for Board of Directors and all Board committees.
  • Manage scheduling for quarterly earnings releases and facilitate media interview logistics as required.
  • Support CEO and COO with occasional personal tasks while maintaining professionalism and discretion.
  • Assist executives and other team members in navigating and utilizing the travel and expense management system.
  • Provide backup office management support, maintaining smooth office functions in absence of primary manager.

Executive Assistant to Founder and CEO /Director of Operations

Kingdom Partner Solutions
02.2011 - 09.2020
  • Serve as Executive Assistant to Founder/CEO, providing high-level support on broad range of business initiatives.
  • Prepare and update office records, spreadsheets and presentations to support CEO needs and enhance office efficiency.
  • Manage sensitive information with confidentiality at all times while providing support to CEO.
  • Open, sort and respond to routine correspondence on behalf of CEO to facilitate communication and streamline processes.
  • Schedule conferences, coordinated logistics and all associated travel arrangements, including hotel, airfare and ground transportation.
  • Procure office supplies independently to ensure efficiency.
  • Keep CEO up to date on changing business information by documenting meetings, tracking documentations and collecting data.
  • Manage and coordinate CEO vacation, day-to-day meetings and travel schedules.
  • Schedule and plan Strategic Planning meetings and sessions with clients, including site-to-site video conferencing calls, which helps to streamline business operations and minimize travel costs.
  • Create and maintain computer- and paper-based filing and organization systems for records, reports and documentation.
  • Liaison between CEO and clients regarding client accounts and new business.
  • Represent CEO to clients, potential business partners, as required.
  • Manage CEO schedule and ensure accurate calendars to guarantee smooth operational flow.
  • Oversee CEO email, investigate issues and problems and draft responses to urgent requests, as required.
  • Represent CEO in conferences, in person and via e-conferences, when needed.
  • Draft client proposals and business advisory agreements using MS Word.
  • Prepare and develop company budget for CEO's approval on an annual basis.
  • Participate and attend in all Strategic Planning sessions with all non-profit and for-profit clients nationwide.
  • Develop marketing presentations using Power point, Keynote and Prezi.
  • Draft invoices, financial reports using QuickBooks and Excel.
  • Responsible for Accounts Receivables and Accounts Payables.

Human Resource Manager

Airdrome Precision Components, A division of Airdrome Holdings
01.2005 - 02.2011
  • Accomplished multiple duties, including strategic workforce planning, new hire onboarding, labor relations and health benefits administration.
  • Worked with department managers in evaluating staff performance and made recommendations for training improvements.
  • Participated in talent acquisition, becoming an instrumental professional in building and retaining high-potential employees.
  • Managed and coordinated with department managers all employee hiring and exit interviews.
  • Interpreted, explained and enforced human resources policies to keep staff in compliance with standard requirements.
  • Worked with outside HR consultant and reviewed federal and state laws to confirm and enforce company compliance.
  • Stayed current on EEO, ADA and other applicable federal and state policies governing employment.
  • Maintained accurate and confidential employment records for all US employees.
  • Created organizational charts and career path reports to evaluate employee compensation information.
  • Managed all employee benefits such as 401K, life insurance, AD&D, and other voluntary insurances.
  • Transmitted enrollment, termination and alteration information to health insurance broker in a timely manner.
  • Processed payroll on a bi-weekly basis and disbursed all benefit contributions to vendors.
  • Processed all salary changes resulting from merit increases, promotions, bonuses and pay adjustments.
  • Submitted payroll reports to the CFO and Controller on a bi-weekly basis.
  • Addressed inquiries from employees and management regarding employee relation issues, performed sensitive and confidential investigations to resolve employee matters.
  • Wrote ISO 9000-level HR instructions for employee in and out processing.
  • Participated in legal deposition related to employee issues to ensure proper handling of employment case.
  • Participated in corporate seminars and meetings covering employee programs.
  • Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
  • Conducted background checks and verified references.

Executive Assistant to CEO and Executive Team

Airdrome Holdings, LLC
06.2004 - 02.2011
  • Served as Executive Assistant to CEO, COO, CFO and VP of Global Marketing and Sales, providing high-level support on broad range of business initiatives.
  • Served as the Corporate Secretary to the Board of Directors.
  • Completed all company insurance renewals including property, Workers' Compensation, General Liability, Umbrella Policy, and E&O.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Provided logistical support to visiting executives, board members including arrangement of accommodations, transportation and other travel needs.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Prepared, developed and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Maintained and coordinated CEO vacation, day-to-day meeting and travel schedules.
  • Scheduled Board of Directors meetings and coordinated development of meeting materials, agendas, and minutes (US and UK).
  • Scheduled sales conferences and all associated travel arrangements, including hotel, airfare, ground transportation, and venue of the event.
  • Assisted VP of Global Marketing and Sales in preparation of Air shows in Asia and Europe.
  • Attended Air shows in Asia and Europe and acted as liaison between company executives and air show vendors.
  • Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to Asia, and Europe.
  • Organized and scheduled weekly meetings with global executives using video teleconference.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Approved travel expenses and reimbursement requests from executives, managers and other administrative support professionals within the company.
  • Restocked office and break room supplies independently to ensure office efficiency.
  • Handled and distributed all incoming and outgoing mail for members of the executive team.
  • Worked closely with financial auditors during review or audit process, providing administrative support and completing assigned tasks.
  • Managed all Sarbanes Oxley requirements and audits within the company.
  • Successfully supported CEO and Board of Directors in the Merger and Acquisition efforts of the company.
  • Actively participated in the 6 months due diligence process before the company got sold to a fortune 500 corporation.

Education

Bachelor of Science - Psychology

Miriam College
01.2000

Skills

  • Strong problem solver
  • Ability to prioritize
  • Excellent interpersonal skills
  • Administrative support
  • Skilled multi-tasker
  • Detail-oriented
  • Fast learner
  • Strong interpersonal skills
  • Bookkeeping
  • Confidential document control
  • Deadline-oriented
  • MS Office Keynote

Timeline

Executive Assistant to CEO and COO

CarParts.com
09.2020 - Current

Executive Assistant to Founder and CEO /Director of Operations

Kingdom Partner Solutions
02.2011 - 09.2020

Human Resource Manager

Airdrome Precision Components, A division of Airdrome Holdings
01.2005 - 02.2011

Executive Assistant to CEO and Executive Team

Airdrome Holdings, LLC
06.2004 - 02.2011

Bachelor of Science - Psychology

Miriam College

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