Overview
Work History
Education
Skills
Timeline
Generic

Lorayne Mendez

Miami,FL

Overview

8
8
years of professional experience

Work History

BDC Operator & Receptionist

Braman Motors
04.2015 - 01.2018
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Provided on-the-job training to newly hired workers and team members.
  • Reviewed production schedules and streamlined processes.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.

Valet Parking Cashier & Leader

ABM Industries
01.2012 - 04.2015
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Store Associate

Janie & Jack Boutique
06.2010 - 05.2012
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Located merchandise across various stores to address customer needs.

Education

GED -

Raul Cepero Bonilla
Habana,Cuba
07.2007

Skills

  • Safety Compliance
  • Quality Assurance
  • Numeric Data Entry
  • Teamwork and Collaboration
  • Multitasking Capabilities
  • Fast Typing Speed
  • Research and Analysis
  • Confidentiality and Security
  • Strong Communication Skills

Timeline

BDC Operator & Receptionist

Braman Motors
04.2015 - 01.2018

Valet Parking Cashier & Leader

ABM Industries
01.2012 - 04.2015

Store Associate

Janie & Jack Boutique
06.2010 - 05.2012

GED -

Raul Cepero Bonilla

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Lorayne Mendez