Lord A. Florez
Biomedical Engineer Technician
Miami,FL
Summary
Biomedical Equipment Technician and Engineering Technician with extensive experience in acute care environments. Bachelor of Science in Physics Applied to Electronics. Specializes in optimizing medical equipment performance through preventive maintenance and effective vendor coordination, resulting in significant operational improvements. Demonstrated ability to lead cross-functional teams and implement data-driven solutions to engineering challenges. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr. Biomedical Equipment Technician / Sr. Engineering Technician (R&D)
Beckman Coulter
Miami, FL
01.2024 - 01.2025
- Increased reliability of diagnostic devices by twenty-five percent through design modifications and validation.
- Implemented barcode reagent-tracking system, achieving forty percent reduction in labeling errors.
- Directed global shipping logistics for prototypes, ensuring on-time delivery and ten percent reduction in freight costs.
- Performed preventive maintenance on biomedical equipment to ensure optimal functionality.
- Diagnosed and repaired various medical devices and instruments efficiently.
- Calibrated equipment according to specifications and regulatory standards.
- Trained personnel on proper equipment usage and safety protocols, enhancing operational efficiency.
- Maintained accurate records of repairs, calibrations, and maintenance activities for compliance.
Quality Assurance Scientist II (R&D)
Beckman Coulter
Miami, FL
01.2020 - 01.2024
- Led V&V processes for new equipment, reducing operational risks by 15% and expediting product releases.
- Conducted experiments to develop diagnostic instruments for clinical laboratories.
- Designed and executed validation studies for assays and devices to ensure compliance.
- Implemented quality control measures to uphold laboratory standards and data accuracy.
- Maintained accurate records of experimental protocols and results per regulatory requirements.
- Monitored laboratory equipment performance, performing necessary repairs and calibrations.
- Collaborated with Clinical Engineering to prepare cost analyses for new labs.
- Streamlined maintenance and calibration processes, ensuring 100% FDA audit readiness.
Senior Customer Technical Support Associate
Beckman Coulter
Miami, FL
01.1997 - 01.2020
- Served as primary escalation point for critical device failures, coordinating remote and on-site support to minimize operational impact.
- Achieved 90% first-visit fix rate by installing, calibrating, and troubleshooting in-vitro diagnostic analyzers and urinalysis systems.
- Reduced repeat service calls by 30% through analysis of complex schematics to identify root causes.
- Developed training materials for over 20 technical staff, resulting in a 95% issue resolution rate.
- Collaborated with engineering teams to enhance service processes and optimize workflows.
- Provided technical support by diagnosing issues and offering effective solutions to customers.
- Maintained detailed service logs in Oracle, TFS, and ServiceMax for traceability during FDA inspections.
- Trained customers on safe operation and basic troubleshooting of medical devices, improving compliance and reducing downtime.
Education
Bachelor of Science (BS) - Physics Applied to Electronics
University of Puerto Rico
01.1990
Skills
- Documentation and regulatory compliance (FDA, GMP)
- Preventive maintenance, calibration, and safety testing
- Clinical systems integration and basic networking (LAN/WAN, TCP/IP)
- Medical equipment project leadership and installation coordination
- User training and technical support for staff and junior technicians
- Equipment recall management and corrective action (CAPA)
- Technical writing and SOP/validation protocol development
- Emotional intelligence
- Creativity and innovation
- Led per EHS and 5S (Certification) guidelines, build of labs for medical device projects
- Automation (ie PLC, ladder logic
- Excel (linear regression, Deming regression)
- Read and understand electronics, pneumatic, and hydraulics schematics
- Certified field service training in vitro medical devices
- Knowledge of ISO 13485:2016 – medical devices
- Experience in validation and verification projects
- Technical customer service experience
- Computerized Maintenance Management System (eg Oracle, Azure DevOps (TFS)
- Computer skills (Windows Office - Outlook, Teams, Excel, PPT)
- Technical documentation
- Cross-functional collaboration
- Team leadership
- Installing and repairing equipment
- OSHA regulations
- Documenting service tickets
- Medical device repair
- Field service support
- Self motivation
- Analytical thinking
- Management skills
- Professional demeanor
- Adaptability and flexibility
- Multitasking Abilities
- Team collaboration
- Software diagnostics
- Organizational skills
- Excellent communication
Affiliations
- Love the outdoors,
- sports
- exercise
- golf
- certified diver
Certification
- 5s Kaizen
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Sr. Biomedical Equipment Technician / Sr. Engineering Technician (R&D)
Beckman Coulter
01.2024 - 01.2025
Quality Assurance Scientist II (R&D)
Beckman Coulter
01.2020 - 01.2024
Senior Customer Technical Support Associate
Beckman Coulter
01.1997 - 01.2020
Bachelor of Science (BS) - Physics Applied to Electronics
University of Puerto Rico
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