Lorden Grant
Rochester,NY
Summary
Dynamic and dedicated professional with experience as a Teacher's Assistant at Allendale Columbia, excelling in classroom management and effective communication. Proven ability to enhance student comprehension and foster a positive learning environment. Skilled in customer service and inventory management, ensuring a seamless shopping experience in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Allendale Columbia
Rochester, NY
07.2022 - Current
- Tutored students in course material to improve comprehension.
- Facilitated small group instruction and activities for students of varying abilities.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Supervised children and participated with children in activities.
- Implemented classroom rules and procedures to maintain discipline and order.
Bookstore Sales Associate
Monroe Community College Bookstore
Rochester, NY
01.2024 - 05.2025
- Verified accuracy of pricing information on merchandise tags.
- Recommended, selected and located merchandise based on customer desires.
- Managed returns and exchanges efficiently while providing excellent customer service.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Provided customer service through efficient problem solving techniques.
- Restocked shelves after purchases were made by customers.
- Computed purchases and received and processed cash or credit payment.
- Supported online orders by pulling and ringing merchandise for shipment.
- Performed daily opening and closing procedures including counting register funds and completing bank deposits as needed.
- Processed customer transactions quickly and efficiently, ensuring a positive shopping experience.
- Greeted customers, answered inquiries and provided assistance with locating items.
- Matched customers to books or other products to meet needs.
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
Education
Some College (No Degree) - African-American Studies
Monroe Community College
Rochester, NY05-2026
High School Diploma -
Irondequoit High School
Rochester, NY06-2021
Skills
- Classroom management
- Child supervision
- Conflict resolution
- Customer service
- Inventory management
- Effective communication
- Team collaboration
- Sales transactions
- Return processing
- Online order support
- Store organization
- Safety and cleanliness standards
- Organization
- Cash register operation
- Product and service sales
References
References available upon request.
Timeline
Bookstore Sales Associate
Monroe Community College Bookstore
01.2024 - 05.2025
Teacher's Assistant
Allendale Columbia
07.2022 - Current
Some College (No Degree) - African-American Studies
Monroe Community College
High School Diploma -
Irondequoit High School
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