Lore Vanden Heuvel
Antioch,USA
Summary
With 24 years of experience in outpatient orthopedic and oncology/lymphedema rehabilitation, I am a dedicated and compassionate Physical Therapist/Clinical Specialist. Recognized as an established leader in fostering communication between management and staff, implementing process improvements, and mentoring the future generation of physical therapists. Excels in streamlining department needs, conducting interdepartmental auditing processes, and providing guidance to new staff members. Actively engaged in program development and creating customized treatment protocols to enhance patient care and accessibility.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Specialist
Kaiser Permanente Antioch Rehab Department
01.2015 - Current
- Provide specialized oncology and lymphedema rehabilitation to as a fully certified PORI Oncology Rehabilitation Therapist.
- Treatment of orthopedic injuries and rehabilitation
- Spearheaded and lead in the development of a concise patient-friendly home exercises program for total knee replacement patients, enhancing adherence and recovery
- Established a total ankle replacement rehab program in collaboration with Dr. Schuberth DPM
- Established an ankle tendonitis/ sprain online program to improve access for 15 patients per week to the Antioch Rehab department
- Collaborated with a team of clinical specialists in the Diablo Service Area to develop a Medicare auditing process to improve documentation and need for ongoing care with 80% improvement of errors over the past 2 years.
- Collaborated with two clinical specialists at Kaiser Antioch to establish a workflow/auditing process for actions needed on patient Prompts with an average department success of 95%
Physical Therapist
Kaiser Permanente Antioch Rehab Department
12.2001 - 01.2015
- Weekly teaching of in person back and ankle class for first visit patients, improving access up to 30 additional patients per week.
- Triaging incoming referral consults from MDs for appropriate booking purposes.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Conducted clinical assessment and evaluation to determine patient needs and provided access to 20 new patients per week.
- Managed high-volume caseload and contributed to group treatment sessions together with our Physical Therapist Assistant for additional 4 patients per week.
Physical Therapist
Kaiser Permanente Stockton Rehab Department
04.2001 - 12.2001
- Entry level Physical Therapist duties to include evaluation and treatment of patients with musculoskeletal injuries.
- Provided access to 18 new patients per week
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Adapted therapy sessions and exercises according to patient progress and limitations.
Education
Doctor of Physical Therapy -
A.T. Still University
Mesa, Arizona01.2009
Master of Physical Therapy - undefined
Samuel Merritt University
Oakland, California01.2001
Bachelor of Science - Kinesiology, Minor in Biology
California State University Hayward
Hayward, CA06.1998
Skills
- Orthopedic Rehabilitation
- Oncology Rehabilitation
- Lymphedema Rehabilitation
- Union representation
- Collaboration
- Communication
- Conflict Resolution
- Team leadership
- Staff Mentorship
- Workflow development
- Policy development
- Clinical program development
- Department efficiency
- Student Education
- Instruction
Leadership And Achievements
- Serve as Lead Steward for Kaiser Antioch Rehab Department, facilitating communication between union members and management.
- Representative and current team member for the outpatient Diablo Service Area Workload Committee, for streamlining clinical workflow and problem solving in subjects such as late patient arrival, e-consult guidelines for MD’s, and asynchronous class flow.
- Lead and established the Diablo Service Area SCCE (Site Coordinator of Clinical Education) group in 2015 - 2020, which included the establishment of a robust student program with clinic binders, weekly progress tracking and clinical instructor mentoring schedules.
- Served as roving Physical Therapist and educator in the medicine department, providing vital information to physicians for the treatment and appropriate referral pathway to physical therapy. This included monthly lunch in-services and attendance of Medicine department team meetings.
- Ongoing lead in department safety issues and treatment room organization, with process confirmation and monthly auditing.
Certification
Certified Pori Oncology Rehab Therapist
Certified Clinical Student Instructor
Languages
German
Native or Bilingual
Timeline
Clinical Specialist
Kaiser Permanente Antioch Rehab Department
01.2015 - Current
Physical Therapist
Kaiser Permanente Antioch Rehab Department
12.2001 - 01.2015
Physical Therapist
Kaiser Permanente Stockton Rehab Department
04.2001 - 12.2001
Master of Physical Therapy - undefined
Samuel Merritt University
Certified Pori Oncology Rehab Therapist
Certified Clinical Student Instructor
Doctor of Physical Therapy -
A.T. Still University
Bachelor of Science - Kinesiology, Minor in Biology
California State University Hayward
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