Loreal Poythress
Atlanta,GA
Summary
Customer-oriented Parts Manager with over [Number] years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in [Type] parts management.
Overview
25
25
years of professional experience
Work History
Parts Manager
AutoZone
Atlanta, GA
11.2018 - Current
- Provided technical advice on the selection of replacement parts.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Inspected returned parts for damage before restocking shelves.
- Assisted in developing a system for tracking special orders.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Identified opportunities for process improvements within the department.
- Prepared documents for ordering parts, supplies, and equipment.
- Maintained records of all orders placed, received, and shipped.
- Collaborated with other departments to ensure timely deliveries.
- Generated weekly sales reports detailing product demand patterns.
- Resolved customer inquiries related to part availability or quality issues.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Developed and maintained positive working relationships with vendors.
Assistant Manager
Oreilly Auto Pats
Atlanta, GA
08.2014 - 11.2018
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Manager
Starbucks, Barista
Atlanta, GA
01.2011 - 08.2014
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assist Manager
Chick-fil-A
Atlanta, GA
10.2006 - 12.2010
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Bail Bondsman
Foster Bail Bonds
Atlanta, GA
01.2003 - 10.2006
- Attended continuing education classes in order to stay abreast of changes in local laws governing bail bonds services.
- Acted as a liaison between bonding agents and lawyers during criminal trials.
- Conducted interviews with clients to assess their financial situation and eligibility for bail bonds services.
- Developed relationships with local courts and law enforcement agencies to facilitate the release of defendants on bond.
- Worked closely with family members or friends of defendants in order to secure necessary collateral or arrange payment plans.
- Created marketing materials such as brochures and flyers promoting company's services.
- Organized paperwork related to cases such as arrest warrants, affidavits, indictments, judgments and other documents as required by state laws.
- Responded promptly to inquiries from clients via phone or email regarding their case status.
- Negotiated payment terms and interest rates with clients, ensuring that all legal requirements were met.
- Provided support for attorneys throughout criminal proceedings including providing documentation for court hearings and filing necessary paperwork.
Secretary
Williams Repair
Atlanta, GA
02.1999 - 09.2002
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Reviewed invoices for accuracy before submitting them for payment processing.
Education
High School Diploma -
06-2000
Skills
- Inventory Restocking
- Invoice Processing
- Goal Setting
- POS systems operations
- Demand forecasting
Timeline
Parts Manager - AutoZone
11.2018 - Current
Assistant Manager - Oreilly Auto Pats
08.2014 - 11.2018
Manager - Starbucks, Barista
01.2011 - 08.2014
Assist Manager - Chick-fil-A
10.2006 - 12.2010
Bail Bondsman - Foster Bail Bonds
01.2003 - 10.2006
Secretary - Williams Repair
02.1999 - 09.2002
North Atlanta High School - High School Diploma,