Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Loreal Sydnor

Stratford,CT

Summary

Dedicated and detail-oriented Criminal Justice professional with 5 years of experience in law enforcement, investigation, and legal support. Adept at applying analytical skills and procedural knowledge to enhance public safety and support justice. Committed to upholding high ethical standards and collaborating effectively within a team environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service

United healthcare
09.2023 - Current
  • Managed real-time inbound call traffic across multiple contact center locations
  • Tracked performance metrics and identified areas needing improvement to meet established targets
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Relator

Manigo Realty
06.2018 - Current
  • Marketed and sold property for clients by hosting open houses and advertising online and in print
  • Represented buyers and sellers of developed and undeveloped properties
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Negotiated contracts on behalf of clients.

Corrections Officer

Department of Corrections
10.2021 - 07.2024
  • Observed and supervised inmates throughout visits, mealtimes, recreation, phone calls and showers
  • Tracked inmates through head counts, visitor logs and scheduled activities
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.

Intern

Bridgeport Adult Probation
01.2017 - 05.2017
  • Conducted client interviews and prepared court reports
  • Researched resources to support offender rehabilitation and administered drug tests
  • Managed casework tasks and maintained effective communication with other probation departments.

Intern

Robert Allen Photos Law Office
01.2016 - 05.2017
  • Assisted with client interviews, court visits, and phone intakes with clients and insurance companies
  • Provided clerical support, including sorting materials and maintaining data confidentiality
  • Built client rapport and participated in team-building activities.

Education

Practical nursing -

Lincoln Tech
Shelton, CT
12.2025

BS Criminal Justice -

University of New Haven
West Haven, CT
06.2020

Associate of Science - Criminal Justice

Norwalk Community College
Norwalk, CT
05.2017

Skills

  • Team Collaboration
  • Critical Thinking
  • Microsoft
  • Communication
  • Problem-solving
  • Time management

Certification

  • Licensed Realtor
  • First Aid/CPR Certified/BLS
  • Certified First Responder- Correctional Officer, Department of Corrections
  • Connecticut State Permit to Carry Pistols and Revolvers

Timeline

Customer Service

United healthcare
09.2023 - Current

Corrections Officer

Department of Corrections
10.2021 - 07.2024

Relator

Manigo Realty
06.2018 - Current

Intern

Bridgeport Adult Probation
01.2017 - 05.2017

Intern

Robert Allen Photos Law Office
01.2016 - 05.2017

Practical nursing -

Lincoln Tech

BS Criminal Justice -

University of New Haven

Associate of Science - Criminal Justice

Norwalk Community College

Similar Profiles

CREATE PROFILE
Loreal Sydnor