Loreal Young
Cairo,GA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team.
Overview
5
5
years of professional experience
Work History
Trauma Patient Access Rep
Archbold Memorial Hospital
08.2022 - Current
- Collected co-pays and other payments from patients at time of service.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Scanned documents into electronic medical records system.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Collaborated with clinical and administrative staff to meet patient needs.
Human Resources Coordinator
Monrovia Nurseries
03.2022 - 12.2022
- Assisted with recruiting, interviewing, and hiring of new employees.
- Updated employee records in HR database system.
- Managed leave of absence requests and tracked vacation time accruals.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Developed employee orientation and training programs for new hires.
Cashier/Shift Manager
Maryland's Fried Chicken
10.2019 - 03.2022
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted customers by providing information and resolving complaints.
Education
Bachelors - Developmental Psychology
Valdosta State University
Valdosta, GA05-2026
Associate of Applied Science - Business Management
Southern Regional Technical College
Thomasville, GA05-2025
High School Diploma -
Cairo High School
Cairo, GA06.2022
Skills
- Team Collaboration
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration and admissions
- Healthcare systems navigation
- Data entry
Contact
Cairo, Georgia 39828
Education and Training
other,Cairo, GA,true,other,Thomasville, GA
Timeline
Trauma Patient Access Rep
Archbold Memorial Hospital
08.2022 - Current
Human Resources Coordinator
Monrovia Nurseries
03.2022 - 12.2022
Cashier/Shift Manager
Maryland's Fried Chicken
10.2019 - 03.2022
Bachelors - Developmental Psychology
Valdosta State University
Associate of Applied Science - Business Management
Southern Regional Technical College
High School Diploma -
Cairo High School
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