Loree Casto

• Improved employee retention by developing and implementing comprehensive onboarding programs.
• Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
• Enhanced company culture by organizing team-building events and professional development opportunities.
• Reduced recruitment costs by leveraging social media platforms and internal referrals to source candidates.

- Updated ATS to be more effective and efficient, working for months to optimize it for our business.

- Created automations, templates, and employment and compliance forms to streamline processes.

• Developed successful new & fresh marketing ideas and campaigns
• Maintained consistant & creative communications with potential new residents resulting in an average of 4 new residents per month
• Assisted new residence through their entire transition process into an independant living community
• Fully completed all move-in paper work and resident files
• Sustained quality relationships with potential, new and existing residents by earning trust, having integrity and being compassionate.

• Superior residential & commercial housekeeping & laundary service
• Personal shopper, safely escorting seniors to and from appointments
• Assisted in the transition & moving seniors to senior living communities
• Managed AirBnb, guest services, set up & clean up
• Estate sales using social media & email list I created of previous customers
• Residential property clean ups including making donations to local non-profit organizations, junk hauling, complete detailed cleaning interior & exterior of homes for owners or real estate agents.

• Relocated to start and manage a company call center at the corporate office
• Created successful telemarketing scripts, employee incentive programs, hired and trained employees
• Communicated with sales reps & owner to achieve the best possible results for the firm
• Consistently exceeded goals set by HCMM owner.

• Responsibilities include cold calling, telemarketing, collections, meeting demanding deadlines, exceeded sales goals, customer service and a high level of computer & organization skills.

• Signed 45 new accounts
• Wrote creative, unique and effective ad copy, new promotions and marketing campaigns
• Responsibilities include cold calling, telemarketing, collections & customer service.

• Hired, trained and motivated all personnel
• Created award winning displays and marketing strategies
• Focused on customer service and grew revenues every month
• Mentored luggage retailers across the country including product knowledge
• Maintained inventory control and placing orders with vendors
• Attended trade shows to stay educated on the industry and customer needs
• Book keeping & payroll.