Loreen (Lori) D Kemmer

Customer Support Specialist bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to ensure customer success. Ensuring the long term goal of the customer and company are being met. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

I volunteered in my son's High School Drama club. This volunteering had me using my skills to coordinate multiple projects to completion. I worked with the other parents and Drama teacher to make sure that we had enough time, materials and people to complete set builds. Made sure we had enough food to feed the kids on show nights. Worked ticket sales and concessions for the various shows. Chaperoned almost 100 kids to ThesCon while managing our stage set, the kids schedules for those with meetings regarding scholarships and making sure kids were in their rooms at curfew and not out at night.

I currently am the president of our Community HOA. I moved to my home and joined the HOA as the Architectural review committee. I loved this position as I got to meet my neighbors and see the changes they wanted to make to our neighborhood and their homes. I was asked to serve as president when our last president moved. In this position I make sure that we adhere to all covenants, work with the other board members on any questions or updates that homeowners would like to make. I work closely with our property management group in maintaining our neighborhood, making sure that all documents/fees are filed correctly and that our budget is in alignment for our expenditures.

I feel my volunteering gives me understanding of working with different people in many roles to make sure that we are all working together for our end goal. This goal can be as simple as maintaining our neighborhoods values to the more difficult goal of bringing a theatre show to production.