Lorel Kelsaw
Richmond,VA
Summary
Expert Residential Maintenance Technician III with 2 years of experience in luxury multi-family and high-rise property management. Master-level proficiency in HVAC (EPA Universal), advanced plumbing, and electrical systems. Proven track record of maintaining 95%+ resident satisfaction scores and reducing turn times by 15 %. Adept at managing capital improvement projects, supervising junior staff, and ensuring 100% compliance with Fair Housing and OSHA standards.
Overview
2026
2026
years of professional experience
Work History
Maintenance Tech III
General Services Corporation, GSC
Richmond, VA
2024 - Current
- Executed comprehensive residential maintenance operations for luxury multi-family and high-rise properties.
- Performed comprehensive diagnostics and repairs on heat pumps, ensuring operational efficiency.
- Identified and resolved electrical issues in commercial facilities to optimize operational efficiency.
- Executed plumbing repairs and installations to ensure operational continuity for facilities.
- Facilitated preventative maintenance programs to enhance safety and extend equipment lifespan.
- Oversaw maintenance operations for a 330-unit luxury community, ensuring efficient workflow and timely service delivery.
- Revamped shop inventory system to minimize waste and guarantee 100% availability of essential parts for emergency after-hours calls.
- Attained top service excellence ratings on property through effective post-repair resident survey management.
Education
HVAC Certification And EPA Universal - HVAC
Fortis College
Richmond, VA11.2024
Skills
EPA Section 608 Universal
Plumbing: Soldering, pex-piping, clearing main line clogs, and water heater installs
Electrical: Troubleshooting circuits, replacing GFCI outlets, and ceiling fan/light fixture installation
Timeline
Maintenance Tech III
General Services Corporation, GSC
2024 - Current
HVAC Certification And EPA Universal - HVAC
Fortis College