Lorelai Gilmore
Oakdale,CA
Summary
Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
12
12
years of professional experience
Work History
Lead Project Coordinator
Cal-Freight
Modesto, CA
11.2015 - 02.2023
- Maintained accurate records of project documents, such as meeting minutes, change requests and action items.
- Collaborated with vendors to obtain necessary supplies or services for successful completion of projects.
- Cultivated lasting partnerships with stakeholders and created innovative strategies and functions to promote products and offerings.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
Lead Project Manager
Ceres Unified School District
Ceres, CA
07.2011 - 06.2015
- Managed the daily operations of projects including budgeting, scheduling and resource allocation.
- Developed and implemented project plans, goals, objectives, policies, procedures and systems.
- Monitored progress of all assigned projects and reported on status regularly.
- Established and maintained strong relationships with external vendors and contractors while ensuring they meet agreed upon timelines and budgets.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - Business Administration And Management
San Joaquin Valley College
Salida, CA01-2010
High School Diploma -
Ceres High School
Ceres, CA06-2005
Skills
- Scope Management
- Meeting facilitation
- Documentation Management
- Scheduling expertise
- Cost Control
- Team Leadership
- Call Center Operations
- Customer Support
- Call Management
- Eligibility Determination
- Payment Processing
- Database Management
- Bilingual in English and Spanish
Timeline
Lead Project Coordinator
Cal-Freight
11.2015 - 02.2023
Lead Project Manager
Ceres Unified School District
07.2011 - 06.2015
Associate of Arts - Business Administration And Management
San Joaquin Valley College
High School Diploma -
Ceres High School
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