Lorelai Young
Belleville,IL
Summary
Motivated Biology student with hands-on experience in healthcare and team based environments. Detail oriented and committed to accuracy, organization, and providing a positive experience for others. Strong communication and problem solving skills, with a willingness to learn and contribute in fast paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
HEARTFIRE Missions
Scottsdale, AZ
09.2025 - Current
- Resolved issues with dissatisfied guests.
- Used conflict de-escalation techniques for dissatisfied walk-ins.
- Increased efficiency during peak dinner hours.
- Ensured front entryway cleanliness.
- Recognized for exceptional customer service.
Hostess
Le Ono
O'Fallon, IL
08.2023 - 08.2025
- Resolved issues with dissatisfied guests.
- Used conflict de-escalation techniques for dissatisfied walk-ins.
- Increased efficiency during peak dinner hours.
- Ensured front entryway cleanliness.
- Recognized for exceptional customer service.
Education
Bachelor of Science - Biology
Grand Canyon University
Phoenix, AZ04-2029
High School Diploma -
Belleville East High School
Belleville, IL05-2025
Skills
- Venipuncture & capillary puncture
- Specimen collection & labeling
- Patient communication & care
- Medical terminology
- Attention to detail
- Team collaboration
Certification
- Certified Phlebotomy Technician, MET Services, P.L.L.C. - April 2026
- CPR, AED & First Aid Certified (Adult, Child, & Infant) - ATEM - Expires Jan 2027
Timeline
Intern
HEARTFIRE Missions
09.2025 - Current
Hostess
Le Ono
08.2023 - 08.2025
Bachelor of Science - Biology
Grand Canyon University
High School Diploma -
Belleville East High School