Summary
Overview
Work History
Education
Skills
Timeline
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Lorelei Cardeau

Pembroke Pines,FL

Summary

Dynamic administrative professional with a proven track record at Fagan Logistics, LLC, excelling in calendar management and customer service. Adept at enhancing operational efficiency through meticulous reporting and effective problem-solving. Bilingual in French, fostering strong relationships and communication across diverse teams while maintaining confidentiality and professionalism.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Fagan Logistics, LLC
02.2021 - Current
  • Coordinated executive schedules, managing appointments and deliveries efficiently.
  • Developed and maintained detailed reports on distribution statuses, enhancing visibility for decision-making processes.
  • Maintained confidentiality when handling sensitive information, protecting company interests.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executive to focus on high-priority responsibilities without distraction.
  • Responded to phone calls and other correspondence to facilitate communication and enhance business processes.


Flight Attendant

American Airlines
09.2013 - 07.2025
  • Demonstrated knowledge of safety protocols and emergency procedures to ensure passenger safety.
  • Provided exceptional customer service by addressing passenger inquiries and needs promptly.
  • Collaborated with crew members to maintain operational efficiency and deliver seamless in-flight experiences for passengers.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Solved inflight emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
  • Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
  • Promoted brand reputation and boosted passenger loyalty by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.

Education

Business Administration

University of North Carolina At Chapel Hill
Chapel Hill, NC
05-2013

Skills

  • Customer service
  • Detail-oriented data input
  • Computer skills
  • Administrative support
  • Proficient in Microsoft Word
  • Time management
  • Customer and client relations
  • Proficient in computer applications
  • Effective problem solver
  • Fluent in French (verbal and written)
  • Professional communication
  • Calendar management
  • Relationship building

Timeline

Administrative Assistant

Fagan Logistics, LLC
02.2021 - Current

Flight Attendant

American Airlines
09.2013 - 07.2025

Business Administration

University of North Carolina At Chapel Hill

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Lorelei Cardeau