Organized and dedicated operations admin with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
26
26
years of professional experience
Work History
Operations Admin
Silfab Solar
08.2019 - Current
Hybrid Remote and Onsite administrator for the production team.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
KPI reporting, schedule for 24x7 production of solar modules for two facilities, purchase requisition for production consumables, document control for ISO, safety committee secretary.
Freelance Filmmaker
Various
06.2000 - Current
Produced and edited marketing videos for commercial clients.
Production team for 4 feature films.
Production team for 4 television programs.
Produced, directed and edited 6 short form film projects.
Captured audio and video for livestream board of director and live events.
Produced and edited marketing videos for commercial clients.
Finance Analyst
MCG Health
07.2019 - 12.2020
Contract Position for Finance department
Responsible for billing activities, financial system, revenue recognition, contract billing elements
Updated, reconciled and resolved issues with computerized accounting system.
Video Services
Western Washington University
08.2018 - 06.2019
Shot and edited video & still projects for WWU Communications department & social media.
Organized and worked with raw footage from multiple cameras and sources.
Utilized demonstrable technical, editorial and creative storytelling skills in editing, producing and design.
Managed multiple projects simultaneously to meet deadlines.
Assisted with operating equipment to capture footage in studio and on location.
Trained and mentored junior editors on team.
Utilized various editing software programs to assemble creative and informational multimedia projects.
Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
Billing Analyst
MCG Health, LLC. A Hearst Company
01.2013 - 01.2017
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
Functioned as key point of contact for billing data integrity matters for clients, vendors and various internal departments.
Evaluated aging reports to identify members to be included in monthly outbound collection calls.
Researched and resolved billing discrepancies to enable accurate billing and proforma billing as needed
Subscription Specialist Senior
Getty Images
01.2006 - 01.2012
Administrator of a worldwide automated installment billing system which enabled digital media access, revenue recognition for high value and multiple element contracts.
Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.
Guided less experienced staff through processes such as revenue recognition and multiple element as singular point of contact for high-level needs.
Developed and managed relationships with key stakeholders and partners to drive growth and effectively troubleshoot issues.
Helped meet changing demands by recommending improvements to business systems or procedures.
Supported department leadership in implementing new policies, procedures and controls.
Oversaw work of junior personnel, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.
House Manager/Accounting Assistant
Opera
01.1998 - 01.2008
Responsible for front of house problem solving ensuring smooth and timely operations of performances
Assist with financial operations including DTB, JE, reconcile, fixed asset and audit requirements
Maintained clean and organized files by keeping records up-to-date.
Handled day-to-day accounting processes to keep accounts audit ready.
Entered figures using 10-key calculator to compute data quickly.
Education
High School Diploma - Theater
Interlochen Arts Academy
Interlochen, MI
Certificates - Data Analytics, Managing Change
Bellingham Technical College
Bellingham, WA
06.2020
Bachelor of Science - Business Administration And Management
Western Washington University
Bellingham, WA
06.2019
Associate of Applied Science - Film and Video Communications
Seattle Central Community College
Seattle, WA
06.2000
Skills
Office Organization
Document and File Management
Operational Planning
Accounting Familiarity
Clerical Support
Data Communications
Business Correspondence
Logistical Coordination
Procedures Scheduling
Microsoft Office
Conflict Resolution
Workflow Processes
Office Supplies and Inventory
Updating Tracking Spreadsheets
Project Schedule Coordination
Administrative Support
Timeline
Operations Admin
Silfab Solar
08.2019 - Current
Finance Analyst
MCG Health
07.2019 - 12.2020
Video Services
Western Washington University
08.2018 - 06.2019
Billing Analyst
MCG Health, LLC. A Hearst Company
01.2013 - 01.2017
Subscription Specialist Senior
Getty Images
01.2006 - 01.2012
Freelance Filmmaker
Various
06.2000 - Current
House Manager/Accounting Assistant
Opera
01.1998 - 01.2008
High School Diploma - Theater
Interlochen Arts Academy
Certificates - Data Analytics, Managing Change
Bellingham Technical College
Bachelor of Science - Business Administration And Management
Western Washington University
Associate of Applied Science - Film and Video Communications