Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Lorelei Morales

Lorelei Morales

Estero,FL

Summary

Experienced customer service in fast-paced environment while communicating with those around me to achieve goals. I can work collaboratively with team members while delivering exceptional service to customers. Known for bringing a positive and fun-loving attitude to the environment, and connecting to the people around me.

Overview

3
3
years of professional experience

Work History

After Care Counselor

Palmetto Elementary
10.2023 - 05.2024
  • Provided support and guidance to a diverse group of students during after-school hours
  • Implemented engaging and age-appropriate activities to promote academic, social, and emotional growth
  • Collaborated with parents and teachers to ensure continuity of care and address individual needs
  • Monitored and maintained a safe environment for students, actively preventing and addressing any behavioral concerns.

Sales Associate

Old Navy
06.2023 - 10.2023
  • Demonstrated exceptional customer service skills by proactively engaging with customers, understanding their needs, and offering suitable product recommendations
  • Contributed to the visual merchandising of the store by implementing creative product displays and ensuring a visually appealing and organized sales floor
  • Proven ability to collaborate and work effectively with diverse teams to achieve common goals
  • Developed and implemented effective communication strategies to enhance internal and external communication within the store.

Cashier/Cook

Pizza Paradise
06.2021 - 01.2022
  • Efficiently operated cash register and handled cash transactions accurately with minimal errors
  • Prepared and cooked food items according to established recipes ensuring high quality and consistency
  • Provided exceptional customer service by taking orders, answering questions, and resolving customer concerns
  • Maintained a clean and organized work area, ensuring proper food handling and sanitation standards
  • Collaborated with kitchen staff to coordinate food preparation and ensure timely service to customers.

Education

High School Diploma -

Forest Hill Community High School
West Palm Beach, FL
05-2024

Communications Major

Florida Gulf Coast University
Fort Myers, FL

Skills

  • Bilingual
  • Communicator
  • Basic computer skills
  • Teamwork
  • Multi-tasking
  • Adaptive
  • Outgoing
  • Problem Solver
  • Customer Engagement

Languages

Spanish
Native/ Bilingual

Affiliations

  • Occasionally Catering Events though Pizza Paradise
  • Baby Sitting

References

References available upon request.

Timeline

After Care Counselor

Palmetto Elementary
10.2023 - 05.2024

Sales Associate

Old Navy
06.2023 - 10.2023

Cashier/Cook

Pizza Paradise
06.2021 - 01.2022

High School Diploma -

Forest Hill Community High School

Communications Major

Florida Gulf Coast University

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Lorelei Morales