Loreli Ledesma
Murrieta,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Payroll Coordinator
Safe And Reliable MedTrans
02.2021 - Current
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Improved employee satisfaction with timely resolution of payroll inquiries and concerns, fostering a positive work environment.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Safeguarded company funds by conducting thorough audits of payroll registers before submission for final approval.
- Partnered with external auditors during periodic reviews, providing necessary documentation to ensure clean audit results related to payroll transactions.
Biller
Safe And Reliable MedTrans
02.2021 - Current
- Increased revenue through timely processing of invoices and thorough follow-up on outstanding payments.
- Executed billing tasks and recorded information in company databases.
- Maintained accurate client records, ensuring proper billing and payment tracking.
- Conducted regular audits of billing records, identifying issues and implementing corrective actions.
- Streamlined the billing process by automating data entry tasks, leading to improved efficiency and accuracy.
- Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
Administrative Assistant
Alicia Air
07.2007 - 09.2018
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Arts - Speech And Theater
University of The Philippines
Manila, Philippines03.2001
Skills
- Bi-Weekly Payroll Processing
- Coordinating W2s
- Documentation Requirements
- Recordkeeping Skills
- Due Diligence
- Compliance Understanding
- Documentation Expertise
- Training and Development
Languages
English
Native or Bilingual
References
References available upon request.
Timeline
Payroll Coordinator
Safe And Reliable MedTrans
02.2021 - Current
Biller
Safe And Reliable MedTrans
02.2021 - Current
Administrative Assistant
Alicia Air
07.2007 - 09.2018
Associate of Arts - Speech And Theater
University of The Philippines
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